This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Sign in/Join

LS Agent Updated Configuration

About half of our workstations are off network and rarely, if ever reconnect so we rely on LS Agent to keep tabs on these devices. I recently added a custom registry key to be scanned to pull in some critical information that I need to report on and...

MParker by • Engaged Sweeper
  • 12380 Views
  • 5 replies
  • 0 kudos

Asset history and ensuring an asset doesn't get deleted?

Is there a way for Lansweeper to maintain a history of an asset for when things change? For example, if the name or IP address of the asset change, is there a way for Lansweeper to keep a record of that change?Also, is there a way to prevent Lansweep...

blasto by • Engaged Sweeper III
  • 4241 Views
  • 1 replies
  • 0 kudos

Survey: Performance Data Table Size

Hello everyoneFor those that use performance data in the new Spring update - can you share your database table size for that data in comparison to the event log table size?Thanks!

JacobH by • Champion Sweeper III
  • 6363 Views
  • 4 replies
  • 0 kudos

License key scanning improvements

Hi everyone,As you might know, Lansweeper will automatically scan licenses in your network provides they can be found in the registry of your machines (found in Software\License Key Settings).By default, there is quite a large list of registry keys w...

Esben_D by • Lansweeper Employee
  • 11903 Views
  • 6 replies
  • 0 kudos

Stale Data After Reimage

Hi,We are running into an issue where incorrect data persists when re-imaging a computer. We usually like to keep assets in Lansweeper after a re-image because the history is able to be searched and reported on. The only issue with this that we fea...

dscoland by • Engaged Sweeper III
  • 4357 Views
  • 2 replies
  • 0 kudos

Dell Monitor Serial Numbers

I'm using Lansweeper to populate the CMDB in Cherwell and I need to sync it with our existing data in another ITSM program. Our inventory team captures the Dell monitor model and serial number, but Lansweeper is showing the service tag numbers, not t...

jwaldeck by • Engaged Sweeper
  • 4242 Views
  • 1 replies
  • 0 kudos