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Mister_Nobody
Honored Sweeper II

I try to upgrade LS from 10616 to 111011 but get SQL instance name error

return error 5, access denied

Mister_Nobody_0-1697513733494.png

 

1 ACCEPTED SOLUTION
Lansweeperuser7
Engaged Sweeper

Got this reply from the support regarding this issue:

Lansweeperuser7_0-1697612358153.png

 

 

View solution in original post

9 REPLIES 9
Lansweeperuser7
Engaged Sweeper

Got this reply from the support regarding this issue:

Lansweeperuser7_0-1697612358153.png

 

 

I will wait fix!

Guess I'll just wait it out till the next installer drops then...

RolandB
Engaged Sweeper III

It´s not work for me.

I will open a support ticket.

SBaha
Engaged Sweeper II

That happened to me as well.  I tried a couple of times and received the same error message.  I then restarted the server, logged back in and tried it again.  I don't remember if I stopped the LS Service before doing that or not, but when I ran the installation again, it completed fine.

RolandB
Engaged Sweeper III

The same problem from 10.6.1.6 to version 11
After say OK the installations is ongoing, but I wait for a installations....

>After say OK the installations is ongoing, but I wait for a installations....
There is no upgrade database!

Mister_Nobody
Honored Sweeper II

declare @dir nvarchar(4000)

exec master.dbo.xp_regread
N'HKEY_LOCAL_MACHINE',
N'Software\Microsoft\MSSQLServer\Setup',
N'SQLPath',
@dir output
select @dir

> return NULL

exec master.dbo.xp_instance_regread
N'HKEY_LOCAL_MACHINE',
N'Software\Microsoft\MSSQLServer\Setup',
N'SQLPath',
@dir output
select @dir

>return c:\Program Files\Microsoft SQL Server\MSSQL14.MSSQLSERVER\MSSQL

 

Mister_Nobody
Honored Sweeper II
  • We don't use azure.
  • We have LS&SQL2017 on-premise.
  • LS server doesn't have internet access.

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