Fujitsu Warranty Scan Issues

[WBLK_Denn]

Hello Everyone,

for quite some time we had the issue, that no Warranty is scanned on our FUjitsu assets.
However, with HP or Toshiba devices, this works flawless.

I've already been through this Tutorial
https://www.lansweeper.com/knowledgebase/scanning-warranty-information/
And this one here
https://www.lansweeper.com/forum/yaf_postst12296_Can-you-force-the-Warranty-Update.aspx#post44497


And we actually got an Parsing error.


Parsing error: Cannot parse 'http://support.ts.fujitsu.com/include/Suchfunktion.asp?lng=COM&OpenTab=&search=SERIALNUMBERHERE&GotoUrl=IndexWarranty'


Is there a fix for that?

Thanks in advance

[david_vanhemelr]

I also have the worries 😕

[Esben_D]

No fix at the moment. Fujitsu changed their warranty URL so we have to adjust our warranty retrieval method within Lansweeper.

But we're working on it.