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yangcm
Engaged Sweeper

Hi Team,

I am using LSPUSH to collect PC client information but the web console unable to pull Bitlocker Protection Information, how to solve this issue?

1 REPLY 1
DavidPK
Lansweeper Tech Support
Lansweeper Tech Support

Hi YangCM

 

only if LsPush is run under an account with administrative privileges on the client machine.

 

To provide more context: Lansweeper pulls encryptable volume information from the Win32_EncryptableVolume WMI (Windows Management Instrumentation) class on the computer. WMI is a framework built into Windows operating systems that stores system information. Most WMI classes can be accessed without administrative privileges if you access them locally. Win32_EncryptableVolume is one of those rare WMI classes though that require administrative privileges when accessed locally as well. This is a limitation imposed by Microsoft, due to the sensitive nature of the data stored by the class. The Microsoft documentation on the WMI class mentions this requirement as well. We've pasted the relevant part of the documentation below.


The Win32_EncryptableVolume WMI provider class relies on the WMI namespace security and on the BitLocker Drive Encryption subsystem for access control.

To use the Win32_EncryptableVolume methods, the following conditions must be met:

 

  • You must have administrator privileges.
  • Connection encryption must be able to connect to the provider.
  • For more information about creating an encrypted connection