Hello
We just installed a new HP laptop and could not get it scanned by lansweeper.
Every firewall-setting we went true and double checked.
But when Symantec blocked suspected files in temp-directory related to HP Sure Sense, and stopped that program to work, we could scan the pc with connection-tester, we know we was on to something.
After uninstalled HP Sure Sense everything began to work normal.
Can anyone confirm if there is something wrong with HP Sure Sense?
Or is there settings in HP Sure Sense that Lansweeper has to include in there guide.
/BR Lennart