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tonywelsh
Engaged Sweeper
Is it possible to give access to the knowledge base options to a specific agent, without giving full access to the whole lansweeper configuration?
1 REPLY 1
Karel_DS
Champion Sweeper III
This isn't currently possible. You could however make a separate team for the agent and this give that team edit rights. This will allow the agent to create and edit articles in the knowledgebase itself.