This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Sign in/Join

Helpdesk - Stopping agents from self assigning

Hello all - is there a specific way to stop an agent from assigning tickets to themselves (outside of dicipline)? I've looked into ways of automatically classifying tickets as a different level , etc but looking for a quicker way to accomplish this. ...

RobDz by • Engaged Sweeper III
  • 1014 Views
  • 0 replies
  • 0 kudos

Sorting Option for Asset Documents

By default, it appears that on the Asset Document screen, files are sorted alpha-numerically by file name.Is there any way to change that and sort by date instead?If not, I'd recommend adding the option for clicking on the column headers on this scre...

bhartung by • Engaged Sweeper II
  • 723 Views
  • 0 replies
  • 0 kudos

Uninstall All versions of a software

I know about the MSIUninstaller option in deployments, but that seems to be for a specific version only. I have a piece of software I want to uninstall that's spread across like 40 different versions. It would be a pain to add each version individua...

ERR_SSL_KEY_USAGE_INCOMPATIBLE - LanSweeper 11

I just upgraded to LS 11 and my site is not working with http nor https. (Before the upgrade, I could acccess our deployment via http, which now it gives an error message HTTP ERROR 500I went through the steps to ensure that my https site was properl...

Zebra Printer OIDs

Has anyone been able to successfully scan Zebra printers. I'm looking to scan Model in particular but for some reason the SNMPBrowser provided by lansweeper and lansweeper itself is unable to scan. I've downloaded a 3rd party SNMPBrowser and it see...

aburrow by • Engaged Sweeper
  • 5435 Views
  • 6 replies
  • 1 kudos

Scanning Server Requirements

I have been using Lansweeper for several years now and couldn't live without it.I would like to replace the server it is running on. I'm scanning about 8000 devices across 30 different physical locations. I currently have one scanning server at our s...

Asset Management Types

Good morning, I am struggling to understand how I can group assets by type (laptop, desktop, server, thin client, etc.). If I try to change Asset Type from 'Windows' to Laptop (or Desktop), LS throws an error that I cannot change the Windows type. Ri...

SJ3ff by • Engaged Sweeper
  • 2295 Views
  • 3 replies
  • 0 kudos