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dokopnyi
Engaged Sweeper
At our organization, we want to start using the Lansweeper Help Desk. However, many of our users will not utilize the help desk if they have to log in, no matter how simple it is.

Is there a way for users to navigate to the Lansweeper help desk web page and not need to log in to use the help desk to log cases? Is that a configurable settings?
1 ACCEPTED SOLUTION
Michael_V
Champion Sweeper III
You can configure your webserver to use integrated authentication:
http://www.lansweeper.com/kb/141/enabling-or-disabling-login-prompts.html
http://www.lansweeper.com/kb/30/How-to-enable-authentication-for-IIS-Express..html

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2 REPLIES 2
dokopnyi
Engaged Sweeper
This worked, thank you.
Michael_V
Champion Sweeper III
You can configure your webserver to use integrated authentication:
http://www.lansweeper.com/kb/141/enabling-or-disabling-login-prompts.html
http://www.lansweeper.com/kb/30/How-to-enable-authentication-for-IIS-Express..html