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Reg_Binary Scanning - Some working, some not

I have seen the posts about reg_binary not being supported.I'm not trying to decode the value but just match the encoding to determine the difference which assets are tied to an old parameter. When setup to scan, about 40 of the 450+ assets came back...

wolfflow by • Engaged Sweeper
  • 1138 Views
  • 1 replies
  • 0 kudos

Resolved! Assets dont get rescanned by LsAgent

Hello everyone, How long does a Windows PC have to be switched on for the LsAgent to send the data?Is there a certain interval at which the service sends the data to the relay server? Unfortunately, I could not find this information in the documentat...

Groove by • Engaged Sweeper II
  • 2888 Views
  • 3 replies
  • 0 kudos

Duplicate assets in cloud

In my site, I have a laptop listed twice.  One of them is from the main scan, but it's not domain-joined, so I'm using LsPush, which created a second asset, but Lansweeper doesn't recognize it as a duplicate. In Asset deduplication in Cloud - Lanswee...

edbarton by • Engaged Sweeper
  • 2014 Views
  • 3 replies
  • 0 kudos

New ticket creation not emailing the user

We are trialing helpdesk and having an issue getting auto responses when a user creates a ticket. I have an office365 email account tied to Lansweeper support@xxxx.org. If a user sends an email to support@xxxx.org we get a new ticket in helpdesk ju...

dledger by • Engaged Sweeper III
  • 12187 Views
  • 5 replies
  • 0 kudos

Alert for Rogue Devices

I'm currently using the Trial version of Lansweeper and am curious to know if there is a way to set up an Alert for Rogue devices? How do I set one up?