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Resolved! Assets dont get rescanned by LsAgent

Hello everyone, How long does a Windows PC have to be switched on for the LsAgent to send the data?Is there a certain interval at which the service sends the data to the relay server? Unfortunately, I could not find this information in the documentat...

Groove by Engaged Sweeper II
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  • 3 replies
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Duplicate assets in cloud

In my site, I have a laptop listed twice.  One of them is from the main scan, but it's not domain-joined, so I'm using LsPush, which created a second asset, but Lansweeper doesn't recognize it as a duplicate. In Asset deduplication in Cloud - Lanswee...

edbarton by Engaged Sweeper
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  • 3 replies
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New ticket creation not emailing the user

We are trialing helpdesk and having an issue getting auto responses when a user creates a ticket. I have an office365 email account tied to Lansweeper support@xxxx.org. If a user sends an email to support@xxxx.org we get a new ticket in helpdesk ju...

dledger by Engaged Sweeper III
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  • 5 replies
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Alert for Rogue Devices

I'm currently using the Trial version of Lansweeper and am curious to know if there is a way to set up an Alert for Rogue devices? How do I set one up?

Resolved! LanSweeper Widget not functioning

', hexadecimal value 0x03, is an invalid character. Line 228, position 157.The error may be caused by one of the following:- No Internet access.- Internet access through a proxy server.- TLS 1.2 not enabled.

RobDz by Engaged Sweeper III
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  • 1 replies
  • 2 kudos