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Forum Posts

Email Reply only to Sender and not ALL

Is there an existing method to limit ticket auto-responses to go to the sender only, and not to everyone on the sender's original email? Example: Employee termination list being sent to help email account (which is monitored by lansweeper) and also ...

JFC1 by Engaged Sweeper
  • 2931 Views
  • 2 replies
  • 1 kudos

Issue with TLS version 1.2 with Lansweeper Web Interface

So, we started implementing GPO for disabling TLS 1.0 and 1.1 and enabling TLS 1.2 and 1.3 on all our systems.But Lansweeper Web interface stopped working because of this. Lansweeper v. 10.3.2.0IIS 8.0 Express and SQL Server 2014 Express LocalDBDoes ...

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Qubit by Engaged Sweeper
  • 2672 Views
  • 2 replies
  • 0 kudos

Last successful scan incorrect

We are having an issue with some assets which are known to be offline listing as "last successful scan date" being the most recent scan, even though the last scans have failed:     This particular example is a VM, using DHCP, and is known to be off....

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pryan67 by Champion Sweeper II
  • 2308 Views
  • 3 replies
  • 0 kudos

Resolved! Helpdesk Ticket Type

Is there a way currently, or perhaps in a future release, where you are able to set the "ticket type" to a blank option to force the userbase to choose a type? We've recently rolled out the help desk to our small userbase and I'm already seeing a tre...

RobDz by Engaged Sweeper III
  • 3351 Views
  • 4 replies
  • 0 kudos

Resolved! Asset Mapping to AD User - Second Domain

Hi all, New users of LanSweeper.   We have two domains, one for Computer and one for Users (legacy reasons).   We would like to use the mapping feature to show the relationship between an asset and an AD user.   When editting the asset to select a us...

rp-nat by Engaged Sweeper
  • 2627 Views
  • 4 replies
  • 0 kudos