‎10-09-2023 03:40 PM
Good morning
As I was doing my normal Monday morning quick once over, I noticed that the Last Seen Assets" is listing assets that are Non-Active. Is this the norm or is something amiss?
Thanks
Solved! Go to Solution.
‎10-12-2023 10:48 AM
Hello there!
The Last Seen Assets widget indeed takes into account when there was a last scan attempt (see screenshot below of a test environment). If you want to show just the successfully scanned assets, we recommend building a custom report.
‎10-12-2023 01:50 PM
Thank you!
‎10-11-2023 03:37 PM
Hello there!
If the "non-active" asset has a recent "Last Seen" date, then we would indeed expect it to show up in a "Last Seen" report.
‎10-11-2023 04:08 PM - edited ‎10-11-2023 04:09 PM
Hi Obi_1_Cinobi
The assets I'm looking at in the last seen have a "Last successful scan of 02/19/2019" or some other date, with a "Last scan attempt" with a current date. So it is trying to scan them and not being successful, but listing them in the Last Seen with a current date even though the asset hasn't been on line in some time. Is this the norm?
Thanks
‎10-12-2023 10:48 AM
Hello there!
The Last Seen Assets widget indeed takes into account when there was a last scan attempt (see screenshot below of a test environment). If you want to show just the successfully scanned assets, we recommend building a custom report.
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