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‎04-15-2016 03:45 PM
Hello,
we have installed version 6 of lansweeper.
In the location view there is shown the user name two times under the computername.
What is it?
Andreas
we have installed version 6 of lansweeper.
In the location view there is shown the user name two times under the computername.
What is it?
Andreas
Solved! Go to Solution.
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‎05-08-2016 07:12 PM
FYI for everyone: this was a bug that occurred when the same user had multiple relations with the same computer. Development created a bug fix so that unique users are only displayed once. For those of you that haven't already, it is recommended that you update to the latest Lansweeper release by following these instructions.
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‎05-08-2016 07:12 PM
FYI for everyone: this was a bug that occurred when the same user had multiple relations with the same computer. Development created a bug fix so that unique users are only displayed once. For those of you that haven't already, it is recommended that you update to the latest Lansweeper release by following these instructions.

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‎04-18-2016 08:26 AM
Hello,
we already have the latest version.
I will write an email...
we already have the latest version.
I will write an email...
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‎04-17-2016 11:44 PM
I am unable to reproduce this behavior. For me, the username is displayed once. If you haven't already, could you update to the latest 6.0 release (6.0.0.19) by following these instructions and see if the issue persists. If it does, please contact support@lansweeper.com and provide:
- Program Files (x86)\Lansweeper\Service\Errorlog.txt, as present on your Lansweeper server.
- Screenshots of the problem, without blanking anything out.
