LSRemote is slow

[Pollak]

For some reason or another LSRemote has become slow and in some cases unresponsive. I have to exit out of the remote session and start it again. Forefront Client Security is set to exclude the C:\Program Files\Lansweeper Remote Control folder.

Please advise,
Niles

[Hemoco · Accepted solution]

Can you disable Forefront client security (or uninstall ir) to see if this is the cause of the problem.

[Pollak]

The only thing that has change is the anti-virus solution that we are using. Went from McAfee to Forefront Client Security. We have the same exclusions. We have had the the Forefront for a little over two month, but LSRemote has degraded only recently.

Running a standalone UltraVNC (using SmartCode's UltraVNC) session out side of Lansweeper's LSRemote does not exhibt these issues.


Please advise,
Niles

[Hemoco]

Was it working fast before?
What changed in the setup of the machine?
Firewall issues could be the cause of this.