Since we started using "Scanning Targets," information has only been extracted from some assets, giving an administrator credentials error. However, it can recover data from others (in the same domain) with these same credentials.
The issue wasn't with the credentials. Through trial and error, we discovered that some computers hadn't updated their GPOs, preventing them from having the necessary account to retrieve the information.
Dear, Did you map your credentials correctly to the targets? This may be one of the reasons that a scan is failing. Can you have a look at our trouble shooting pages? This contains the most common errors and how to solve them. Troubleshooting Scanning Issues - Lansweeper Community
The issue wasn't with the credentials. Through trial and error, we discovered that some computers hadn't updated their GPOs, preventing them from having the necessary account to retrieve the information.
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