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Resolved! Canon iR-ADV 6255 Toner Level

Hello, The Canon iR-ADV 6255, is showing the wrong black toner levels. We have changed the toner, and the web interface says it is OK. The lansweeper panel shows 0%. Asset Type: PrinterManufacturer: CANON Inc.Model: Canon iR-ADV 6255 22.01OID: ...

mirvine by • Engaged Sweeper
  • 9871 Views
  • 3 replies
  • 1 kudos

AntiVirus info on Asset Page

We have many assets with Windows Defender and McAfee running.On many of these, the summary page virus information shows "enabled and outdated" although one of the 2 will be up to date! This obviously also falsifies any report including these tables.I...

Tomas by • Engaged Sweeper III
  • 6117 Views
  • 4 replies
  • 0 kudos

I need help with https error

localhost:82 usa un certificado de seguridad no válido. No se confía en el certificado porque está autofirmado. El certificado no es válido para el nombre localhost. Código de error: SEC_ERROR_UNKNOWN_ISSUER I need help with this, for de security my ...

Resolved! Dynamic groups and use of Wildcard

Hi, is it possible to create a Dynamic Group in Lansweeper and use a wildcard to group together all PC's ending with the number "1"PC's are called:S10001S10002S10003S20001S20002S20003S40001S40002Filter will obviously be "Asset Name" but have tried ev...

BosOtter by • Engaged Sweeper
  • 5698 Views
  • 2 replies
  • 0 kudos

Resolved! Resend ticket email

Hi all,Is there any way to resend a ticket? An agent has replied to a user but not email has been sent. The settings are correct and does normally send but in this instance, it didn't.ThanksJames

james0254 by • Engaged Sweeper
  • 5168 Views
  • 1 replies
  • 0 kudos

Resolved! Location map

Location map kann mann da mal ne Maske habe die mann verändern kann nach seinen Grundriss an legen kann oder mus mann da ein anderes Programm nehmen

Witte by • Engaged Sweeper
  • 11339 Views
  • 4 replies
  • 0 kudos

Resolved! Search query for the help desk

Does the help desk have a search query like the asset portion does? Specifically, in Chrome I have the asset search query set as /lansweeper/quicksearch.aspx?q=%25%s that works just wonders for the assets. I am trying to get this to also work with th...

jkrelic by • Champion Sweeper
  • 5823 Views
  • 1 replies
  • 0 kudos