We recently used Lansweeper to install the AutoCAD 2018.1.1 update (patch) and then discovered that it breaks an important feature we use quite a bit. As you can imagine, we would now like to remove it. However, since it's a patch, it doesn't show up in Programs and Features but instead appears in Installed Updates. I haven't been able to find any of the installed updates in order to select them for removal.
Is this possible with Lansweeper?
If so, how is it done?
I've searched the forums and help topics and they only speak to installations. I did see references to the uninstall tool which I installed but quickly discovered that there is some WMI problem that prevents it from running on remote computers. Not to mention that this feature is no longer supported.
So... how do you remove (uninstall) a software patch using Lansweeper?
Any help would be greatly appreciated.
Thank you in advance,
M Babich