Does anyone know of a way to send out "ticket update" reminders? For example, a ticket in a status of "on hold" is it possible to send an alert to the agent that owns it if it isn't updated within say 24 hours?
Hi,
Is there any effective way track warranty replacements records. I need to keep records of the date of warranty, replaced items, and their prices. I've been utilizing the custom field feature, but it's proving to be ineffective and unclear.
Any re...
Hi,
We're just starting with setting up our Lansweeper scanning server and are still working in a test group.
Although we are currently only scanning +- 60 devices with the LsAgent, i already have some unwanted results.
When the user works from home...
Hi, we are trying to inventor Zebra Technologies devices and found that the information returned by asset radar logs is sometimes incomplete/wrong.
Seems like the MAC ADDRESS database used by Lansweeper-Fing is not accurate.
https://embedtech.lanswe...
Windows 10 machines are not being scanned. We are getting access denied errors, however the windows 7 machine are being scanned with the same credentials.
Hi,Are there any plans to support Azure SQL Managed instance with Cloud Lansweeper? Our DB is currently on Azure SQL Managed instance, but we can't utilize the Cloud portion since it doesn't support Managed Instance. Is there an ETA for this capabili...
I am in charge of our asset system and finally have all of our assets scanned via lsagent and updated with user information. My fellow techs apparently find it difficult to edit an asset and add an owner and location. Is it possible to setup an ale...
