General Discussion Forum - Lansweeper Community

Help Desk SLA Updates by category change

Hi guysIs it possible to make the SLA of a ticket update when its category is changed?We currently have an issue where our users will email us to log tickets, which puts it in our "Unsorted" category. This category has an intentionally low SLA on fir...

Lansweeper Cloud not working when behind proxy

So, as support confirmed to me, the Lansweeper Cloud does not work at all if your scan servers are behind a proxy.(Even tho when setting up cloud, the connectivity check is successful).Also nowhere on the website or when setting up cloud does it say ...

Please remove LS Cloud/upsell clutter from on-prem menus

Just updated to 10.4.4.4 and I'm disappointed to see multiple new menu entries cluttering up the on-prem UI that are pushing features only available in Lansweeper Cloud and/or that require a license upgrade. Can we please have an option to turn these...

Scanning Queue Stuck, not processing

We've seen this issue for the last 3-4 weeks and have not been able to find a resolution.We're an enterprise of just under 10k assets, we are using an IP scan of all subnets on our network. This has been working until recently when the devices stoppe...

Lansweeper is reporting the incorrect version of Google Chrome installed

On 81 of our computers Lansweeper is reporting that Google Chrome version 113.0.5672.63 is installed. I have verified through another software that we use that the version is 113.0.5672.64. I do see however that the 113.0.5672.63 version does exist a...

Resolved! USA based could relay server for lansweeper NIST/ITAR compliance

When will Lansweeper have a USA based server for the cloud relay? We need US based server for government ITAR/NIST compliance.

Issue scanning another VLAN

When I tried scanning a different VLAN I was not getting any results. So I moved the machine to that VLAN and tried running the scan again but it still is not showing any assets from that VLAN. That VLAN is added as an IP Range target and I can ping ...

Resolved! RSS Reader Not pulling data

LS Version 10.4.4.4 RSS Reader The request was aborted: Could not create SSL/TLS secure channel.The error may be caused by one of the following:- No Internet access.- Internet access through a proxy server.- TLS 1.1 not enabled.

General Discussions

Topics in this forum

Help Desk SLA Updates by category change

Lansweeper Cloud not working when behind proxy

Please remove LS Cloud/upsell clutter from on-prem menus

Scanning Queue Stuck, not processing

Lansweeper is reporting the incorrect version of Google Chrome installed

Resolved! USA based could relay server for lansweeper NIST/ITAR compliance

Issue scanning another VLAN

Resolved! RSS Reader Not pulling data

Error when creating SSO connection

Lansweeper Chromium Extension

Deletion pending...for how long?

Asset question on tags

Custom tables cannot be seen in the newly created ...

Assets duplicates

Dynamic LSAgent Group

No Entra ID users imported after setting up Cloud ...

IP Range Scan Discovery - Assets are named by IP, ...

My PC seems to be connecting to two switches at th...