This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Response emails don't get added to the ticket

jhornung
Engaged Sweeper

‎11-08-2021 10:00 PM

Setting up Lansweeper helpdesk for our organization. As the Subject says, although email is configured and I can create tickets via email, responses from the users don't get added to the ticket.
Not sure where the culprit is.
Labels:
0 Kudos
0 REPLIES 0

General Discussions

Find answers to technical questions about Lansweeper.

New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now