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Search by ticket number

HI!i don't seem to be able to search ticket by their ticket number. Even if i know the ticket number and search it, i got no results (nothing to display). Could you tell me if it's possible to search by ticket number and if so, how to do it?Bests,

Techno by • Engaged Sweeper II
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  • 6 replies
  • 0 kudos

Server Errors

One of our main applications is hosted in the cloud. Our active directory enviroment is also being reproduced in the cloud as well by that vendor. This makes sure that any changes in access in AD on our side are synced in the cloud. If I look in th...

snmp trap HP 1910 switch

I am testing your program. And I have a question.How can I receive notifications from my HP switches that the port has become active?I know that snmp trap is used for this function in the switch. I have targeted my server Lansweeper.How can I impleme...

info1 by • Engaged Sweeper
  • 3523 Views
  • 1 replies
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Suggestions

Good Afternoon All,Where would I be able to send suggestions to or to see if a suggestion that I have would be in the development pipeline?Thank youRamon

RamonS by • Engaged Sweeper
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  • 1 replies
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USB Device Serial Numbers

Does lansweeper not scan USB connected devices and them to assets? We have may computers that have USB attached scanners, and they are not showing up. I go to the asset page of the computer and look under Hardware and USB devices and I see the scanne...

Removing licenses

If I add a scan range, and it scans a bunch of systems, adding to the number of licenses I use, is there a way to remove those systems and get back the licenses, or are those licenses assigned to those systems forever?

Erik by • Engaged Sweeper
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  • 3 replies
  • 0 kudos

Resolved! Windows 10 Upgrade to 2004

Hello,Have anyone tried to deploy the 2004 patch using Lansweeper using the Windows 10 ISO file (without re-downloading the whole image)? I've been trying multiple methods and I think I have the wrong arguments to use.I need to push this update to mu...

last usage time of a deployment

Is there a possibility to see the last usage time of a deployment package?We have a lot of deployment packages, and the deployment page loading is taking a lot of time (between 35 - 55 sec)I want to disable and after some time to delete unused packag...