scanning results

[Marek]

Hi,
Some disco has been made (I'm new to this role in my company - asset spec.) that when computers are put in hibernate state then awaken - scanning results are not adequate, moreover IP is not correct when put from hibernate state. Is this an issue,technology limitation, feature of LS?
thanks for any tips

[Bart_E · Accepted solution]

It's not quite clear which scanning results are not adequate when the computer wakes from hibernate. We assume you refer to the IP Address on the asset web page. The IP on the asset web page is retrieved from DNS. All other IP Addresses can be found under the Config\Network tab. If the IP on the asset web page is not correct then maybe your Lansweeper server is caching old DNS records. In this case, you need to adjust your DNS settings or flush your DNS.