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Find answers to technical questions about Lansweeper.

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Resolved! Can I disable TLS 1.2 in Lansweeper?

I have a cyber request to disable TLS 1.2 on my Lansweeper server. Reading within the forums, it appears that TLS 1.2 is a requirement for the LsAgent to work as intended and TLS 1.2 must be enabled.  Without affecting the functionality negatively of...

Lansweeper Office Hours for API and Integrations

Please join us for our first Office Hours for customers and partners using our API to develop integrations. Tuesday 6th December at 9am PST Agenda for the session is: API roadmapUse case discussionLansweeper Integrations roadmapQ&A This will b...

Casslloyd by Lansweeper Employee
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  • 1 kudos

Lansweeper + FreshService Integration

After the successful launch of our integration with ServiceNow, our next integration will be with FreshService. If you use FreshService and would like to share your thoughts on what features would you like to see in the integration, we would love to...

Scanning workgroups

We have all Win10 machines with just local Admin accounts; no domain or directory. Each machine has a local non admin account and an admin account. When I try to scan with the admin credentials, all of the machines show in red and show "not scanned"....

tcanthony by Engaged Sweeper
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  • 2 replies
  • 0 kudos

Resolved! Ticket API error with more than ~1400 characters

Hello I'm trying to create a new ticket using the Ticket API, everything works as expected with small tickets, but  when my ticket has more than ~1400 characters the api returns 404 Not Found error. How can I fix this issue ? Thank you.  

Screenshot from 2022-11-21 16-49-55.png Screenshot from 2022-11-21 16-44-26.png
jawi by Engaged Sweeper
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  • 2 replies
  • 0 kudos

Help send Email to a distribution group.

In the past we had help desk configured if a Urgent Priority ticket was created it will send the E-mail all to the team members and send an E-mail to a distribution group that would send us a text via E-mail. This worked great but stopped a few week...