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(Solved) Stuck at helpdesk page

phucdh
Engaged Sweeper

‎12-19-2020 03:27 AM

Hello,

After upgrade to newest version, my account was stuck at Helpdesk page. Other guys still can access normally.
My account have admin permission so please give me an advice.

Thanks,
Phuc
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4 REPLIES 4
brandon_jones
Champion Sweeper III

‎12-22-2020 06:30 PM

Can you please post what the fix was so others can benefit?
0 Kudos
phucdh
Engaged Sweeper
In response to brandon_jones

‎12-23-2020 02:17 AM

Brandon wrote:
Can you please post what the fix was so others can benefit?


Hi Brandon,

I'm got duplicated account so i'm lost my access.
I'm use built-in admin then delete all duplicated account and I can access normally.
0 Kudos
phucdh
Engaged Sweeper

‎12-22-2020 02:37 AM

It just have request - ticket - contact.
I'm already solved this problem, thanks for your reply ^^
0 Kudos
brandon_jones
Champion Sweeper III

‎12-21-2020 09:51 PM

What does the page look like if you click on Dashboard?
0 Kudos

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