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AlexBell
Engaged Sweeper II

Hello everyone My uptime asset scan is not working. Perhaps this is due to the fact that we use tunnels to make certain subnets available. Maybe someone can tell you how to achieve a positive result.

(Tunnel usage) there is no data here:

AlexBell_0-1705040267846.png

(direct access) uptime scan is correct:

AlexBell_1-1705040456008.png

 

 

1 REPLY 1
ErikT
Lansweeper Tech Support
Lansweeper Tech Support

Hi there!

 

It looks like your assets are not being scanned correctly when connected through the tunnel.
 

This post might set you on your way... Scanning devices connected through VPN