Community FAQ
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
bruggles
Engaged Sweeper


We recently updated to v. 7.2.107.4 on Windows Server 2008R2 last Saturday and ran into the upgrade hanging on Scripts Processing showing -1 - 206. I worked on the server Wed night and was able to now login and thankfully our database was intact, however I see alot of Errors in the Dashboard Alert Section stating many reports are not found. I am unsure if this is an error from the update or if I should delete these reports or if there is a fix for it.
The list of Reports appearing in the Alert Dashboard are shown as follows. Are these deprecated from the update or do you think I have a database problem from the install not going smoothly. I did run the basic Maintenance Items on our IIS Database per a Knowledge base article but still these errors appear. Thank You in Advance.

High Priority
##ERROR: Cannot open report OS: End of lifetime (no longer supported)
##ERROR: Cannot open report Disk: Servers less than 20 GB free HD
##ERROR: Cannot open report Disk: Workstations less than 30 GB free HD
##ERROR: Cannot open report Server: All servers without anti-virus software
##ERROR: Cannot open report Workstation: All workstations without anti-virus software
##ERROR: Cannot open report Asset: Out of warranty
##ERROR: Cannot open report Error: WMI access denied
##ERROR: Cannot open report Computer: Not seen in the last 30 days
##ERROR: Cannot open report Disk: Servers less than 20 GB free HD
##ERROR: Cannot open report Thermal State: Critical
##ERROR: Cannot open report Services: Security Center service not running
Important
##ERROR: Cannot open report Asset: Hard drive S.M.A.R.T. status not OK
##ERROR: Cannot open report Error: RPC server unavailable
##ERROR: Cannot open report Device: Printer almost out of toner
##ERROR: Cannot open report Computer: Not seen in the last 30 days
##ERROR: Cannot open report Asset: Out of warranty
##ERROR: Cannot open report Asset: Out of warranty in 60 days
##ERROR: Cannot open report Chart: Eventlog errors last 14 days
##ERROR: Cannot open report Workstation: Antivirus disabled
##ERROR: Cannot open report Workstation: Antivirus expired
Informational
##ERROR: Cannot open report OS: Not latest Service Pack Win2008
##ERROR: Cannot open report OS: Not latest Service Pack Win2008 R2
##ERROR: Cannot open report OS: Not latest Service Pack Windows 7
##ERROR: Cannot open report OS: Not latest Service Pack Windows 8
##ERROR: Cannot open report OS: Not latest Service Pack Win2012
##ERROR: Cannot open report OS: Not latest Service Pack Windows 8.1
##ERROR: Cannot open report OS: Not latest Service Pack Windows 2012 R2
##ERROR: Cannot open report Chart: Asset type summary
##ERROR: Cannot open report Autorun: Java automatic update
##ERROR: Cannot open report Computer: New computers found in the last 24 hours
##ERROR: Cannot open report Computer: New computers found in the last 7 days
##ERROR: Cannot open report Device: New devices found in the last 24 hours
##ERROR: Cannot open report Device: New devices found in the last 7 days
##ERROR: Cannot open report License: license expired
##ERROR: Cannot open report Network: Static IP address configured
##ERROR: Cannot open report Server: 32-bit Windows
##ERROR: Cannot open report Server: 64-bit Windows
##ERROR: Cannot open report Server: Out of warranty
##ERROR: Cannot open report Software: Changes in the last 24 hours
##ERROR: Cannot open report Software: Changes in the last 7 days
##ERROR: Cannot open report Switch: Ports
##ERROR: Cannot open report Workstation: 32-bit Windows
##ERROR: Cannot open report Workstation: 64-bit Windows
##ERROR: Cannot open report Workstation: Domain member workstations
##ERROR: Cannot open report Workstation: Out of warranty
##ERROR: Cannot open report Asset: Hard drive serial number
##ERROR: Cannot open report Computer: 32 bit windows
##ERROR: Cannot open report Computer: IP address list
##ERROR: Cannot open report Computer: Part of domain
##ERROR: Cannot open report Computer: Part of workgroup
##ERROR: Cannot open report Error: RPC server unavailable
##ERROR: Cannot open report Drive: External usb drives
##ERROR: Cannot open report OS: Not latest Build of Windows 10
##ERROR: Cannot open report OS: Not latest Build of Windows 2016
##ERROR: Cannot open report OS: Not latest Build of Windows 2019
1 REPLY 1
cycleheat
Engaged Sweeper III
It sounds like the database isn't okay. I am running an older version, but those are built in reports. I wouldn't expect any report to be removed in updates, especially some of those which are very important.

I would restore to the backup taken before the upgrade and try again. What is an IIS Database?

General Discussions

Find answers to technical questions about Lansweeper.

New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now