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bruggles
Engaged Sweeper


We recently updated to v. 7.2.107.4 on Windows Server 2008R2 last Saturday and ran into the upgrade hanging on Scripts Processing showing -1 - 206. I worked on the server Wed night and was able to now login and thankfully our database was intact, however I see alot of Errors in the Dashboard Alert Section stating many reports are not found. I am unsure if this is an error from the update or if I should delete these reports or if there is a fix for it.
The list of Reports appearing in the Alert Dashboard are shown as follows. Are these deprecated from the update or do you think I have a database problem from the install not going smoothly. I did run the basic Maintenance Items on our IIS Database per a Knowledge base article but still these errors appear. Thank You in Advance.

High Priority
##ERROR: Cannot open report OS: End of lifetime (no longer supported)
##ERROR: Cannot open report Disk: Servers less than 20 GB free HD
##ERROR: Cannot open report Disk: Workstations less than 30 GB free HD
##ERROR: Cannot open report Server: All servers without anti-virus software
##ERROR: Cannot open report Workstation: All workstations without anti-virus software
##ERROR: Cannot open report Asset: Out of warranty
##ERROR: Cannot open report Error: WMI access denied
##ERROR: Cannot open report Computer: Not seen in the last 30 days
##ERROR: Cannot open report Disk: Servers less than 20 GB free HD
##ERROR: Cannot open report Thermal State: Critical
##ERROR: Cannot open report Services: Security Center service not running
Important
##ERROR: Cannot open report Asset: Hard drive S.M.A.R.T. status not OK
##ERROR: Cannot open report Error: RPC server unavailable
##ERROR: Cannot open report Device: Printer almost out of toner
##ERROR: Cannot open report Computer: Not seen in the last 30 days
##ERROR: Cannot open report Asset: Out of warranty
##ERROR: Cannot open report Asset: Out of warranty in 60 days
##ERROR: Cannot open report Chart: Eventlog errors last 14 days
##ERROR: Cannot open report Workstation: Antivirus disabled
##ERROR: Cannot open report Workstation: Antivirus expired
Informational
##ERROR: Cannot open report OS: Not latest Service Pack Win2008
##ERROR: Cannot open report OS: Not latest Service Pack Win2008 R2
##ERROR: Cannot open report OS: Not latest Service Pack Windows 7
##ERROR: Cannot open report OS: Not latest Service Pack Windows 8
##ERROR: Cannot open report OS: Not latest Service Pack Win2012
##ERROR: Cannot open report OS: Not latest Service Pack Windows 8.1
##ERROR: Cannot open report OS: Not latest Service Pack Windows 2012 R2
##ERROR: Cannot open report Chart: Asset type summary
##ERROR: Cannot open report Autorun: Java automatic update
##ERROR: Cannot open report Computer: New computers found in the last 24 hours
##ERROR: Cannot open report Computer: New computers found in the last 7 days
##ERROR: Cannot open report Device: New devices found in the last 24 hours
##ERROR: Cannot open report Device: New devices found in the last 7 days
##ERROR: Cannot open report License: license expired
##ERROR: Cannot open report Network: Static IP address configured
##ERROR: Cannot open report Server: 32-bit Windows
##ERROR: Cannot open report Server: 64-bit Windows
##ERROR: Cannot open report Server: Out of warranty
##ERROR: Cannot open report Software: Changes in the last 24 hours
##ERROR: Cannot open report Software: Changes in the last 7 days
##ERROR: Cannot open report Switch: Ports
##ERROR: Cannot open report Workstation: 32-bit Windows
##ERROR: Cannot open report Workstation: 64-bit Windows
##ERROR: Cannot open report Workstation: Domain member workstations
##ERROR: Cannot open report Workstation: Out of warranty
##ERROR: Cannot open report Asset: Hard drive serial number
##ERROR: Cannot open report Computer: 32 bit windows
##ERROR: Cannot open report Computer: IP address list
##ERROR: Cannot open report Computer: Part of domain
##ERROR: Cannot open report Computer: Part of workgroup
##ERROR: Cannot open report Error: RPC server unavailable
##ERROR: Cannot open report Drive: External usb drives
##ERROR: Cannot open report OS: Not latest Build of Windows 10
##ERROR: Cannot open report OS: Not latest Build of Windows 2016
##ERROR: Cannot open report OS: Not latest Build of Windows 2019
1 REPLY 1
cycleheat
Engaged Sweeper III
It sounds like the database isn't okay. I am running an older version, but those are built in reports. I wouldn't expect any report to be removed in updates, especially some of those which are very important.

I would restore to the backup taken before the upgrade and try again. What is an IIS Database?