We cannot reproduce this problem. Please contact support@lansweeper.com and provide:
- Program Files (x86)\Lansweeper\Service\Errorlog.txt, as present on your Lansweeper server.
- Screenshots of one problem machine's Lansweeper webpage. Show us the following tabs: Summary, Software, Errors (if it exists).
- Screenshot of a connection test performed to the same machine with this connection tester: https://www.dropbox.com/s/k5xtx5l2bb76wea/DeviceTester.zip?dl=0
Perform the test on your Lansweeper server, submit the same SSH credential used by Lansweeper to scan the machine and show us the entire test window.
