Is it possible to use an alternate report writing tool to write help desk reports? We use Microsoft SSRS throughout our company for other reporting needs and would like to write some of our help desk reports using this tool as well.
It is possible to write your reports using an external editor and afterwards pasting the code in the report builder (Reports\Create New Report) to save it into your Lansweeper database. Do note that some functions, eg. PIVOT will not work in the report builder.