VNC Deploment Package

[PaynePDX]

Result: Deployment ended: This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package. Stop(Failure). Credential: (bcc\e137085). ShareCredential: (bcc\e137085).
Command: msiexec.exe /i "\\lgsbackup\DefaultPackageShare$\installers\tightvnc\tightvnc-2.8.8-setup-64bit.msi" /norestart /qn SET_USEVNCAUTHENTICATION=1 VALUE_OF_USEVNCAUTHENTICATION=1 SET_PASSWORD=1 VALUE_OF_PASSWORD=*******SET_VIEWONLYPASSWORD=1 VALUE_OF_VIEWONLYPASSWORD=******** SET_USECONTROLAUTHENTICATION=1 VALUE_OF_USECONTROLAUTHENTICATION=1 SET_CONTROLPASSWORD=1 VALUE_OF_CONTROLPASSWORD=*********

[PaynePDX]

i got it to work, it was an oversight in the package name. thank you.

[Nick_VDB · Accepted solution]

We recommend that you review your package and manually test each step on a target machine where the package is failing to install. Copy the Result Command of your step and manually run it in Command Prompt on a target machine to see if it works. This should help you identify the cause of the issue. Only when the command works in Command Prompt will it work in Lansweeper as well. It may be that the path is incorrect or that the MSI cannot be opened. Certain commands may be required to deploy that software so you may have to contact them to get more information on the commands that are needed to install the software.

msiexec.exe /i "\\lgsbackup\DefaultPackageShare$\installers\tightvnc\tightvnc-2.8.8-setup-64bit.msi" /norestart /qn