HelloWe work with 3dr party for IT support.I’m looking for was way to put the ticket data into e-mail notification when assigning to Agent.At the moment, Lansweeper send an e-mail notification to inform the Agent that here is a ticket assigned to the...
Hello everyone,I had Lansweeper Classic 10.3 installed and noticed that Help Desk tickets with .msg email attachments were not making it into the Help Desk tickets.I just updated our Lansweeper Classic Installation from 10.3 to 10.4 to resolve this i...
I am currently trying to get all software on our assets using 'softwareListWithCursor', but I'm having issues with getting past the pagination limit on the response. It seems that I'm limited to 500 results per request, and in order to get the next p...
See the following article. Under the certificate section, I'm wondering if anyone has a suggestion on where they've obtained this certificate and instructions on creating it? https://community.lansweeper.com/t5/scanning-your-network/creating-a-micr...
*New customer* In short, which scan method do most customers use to scan remote workers' laptops? I can see how WMI may prove to be impractical because it would need to be scheduled at the exact time someone's PC is both online and connected to VPN. ...
The images in mails sent from the helpdesk are not showing, they show an error "The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location"I have checked and i...
We have a windows cluster and logs just stopped populating. If you go to windows cluster/windows cluster log the last time the logs updated was back in January. I went over this linkhttps://community.lansweeper.com/t5/scanning-your-network/scanning-w...
