Product Discussions

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Filter Search Options

Is there any way to enter multiple criteria into a single filter field? By that I mean something like HP AND Brother into the Manufacturer filter. Also, is there any way to search for everything but a particular value. For example, entering "not HP" ...

MrBob by Engaged Sweeper III
  • 9686 Views
  • 7 replies
  • 2 kudos

Change Management - Voting and Tracking

Please add a Change Management feature to the next release as this is a pretty standard help desk platform feature.We're looking for the usual features -Change request creationVoting/Advisory BoardsMulti-stage/tiered approvalsManagement ReportingAffe...

Teebs88 by Engaged Sweeper II
  • 31490 Views
  • 21 replies
  • 45 kudos

Mobile view

Any plans on getting a mobile view on the cloud site?  when trying to use the inventory function the windows get clipped and you have to toggle between orientations to get anything to display after searching (and even then it doesn't display any trul...

Search for Blank Fields

Is there a technique for searching for blank fields in the List View? By that I mean when you list assets and there are search fields at the top of each column, is there any thing you can enter in the search field to find emtpy data fields?

MrBob by Engaged Sweeper III
  • 8493 Views
  • 7 replies
  • 6 kudos

Resolved! Ping only works for single asset v10.3

Hi,We've updated to v10.3 and now if we open a report (or, for example, Dashboard > with multiple assets in and select 'Ping Assets', only the one at the top of the list returns a result. The rest just go into the spinning scan wheel thing. This was ...

doone128 by Engaged Sweeper III
  • 9617 Views
  • 11 replies
  • 3 kudos