Participate in a 60-minute online interview with Lansweeper and receive a $100 Amazon Voucher! We are dedicated to enhancing the experience of our Site (Cloud) and would love to get your input. In appreciation of your time, we will provide a $100 Am...
Is there a way to create a template and apply it during certain hours? For example if a low priority ticket comes in at 4am and the help desk is only open between 8-4:30, we do not want the clock to start ticking on response time. We have an on call...
A lot of software does not supply version info in the "name" field but we would still like to mark some versions as DENIED.The ability to set Approved/Denied/Neutral based on "version" in combination with "name"for example:"Adobe Flash Player 19 Acti...
As Lansweeper is an asset tracking tool, wouldn't it be great to track cables/wires?1. Register a cable2. Select which assets are connected with the cable (or even which components of a device, a specific network card of a PC and a port number on a s...
The Console from RemoteDeployment_x64.exe is visible while deploying as CurrentUser!This Fix should not even take a Minute and was already mentioned from many people.
So how does one go about disabling the license nag. Right now, we have no plans to try/buy the new features, just want to use it like we have for years. The yellow warning icon is gonna be a pain point for admins of the system; users contacting you t...
We like to have destitution list members added as CCed user on the ticket to be able to view the ticket. ORability to Create one group contain many users and can add this group to the ticket as CCed user instated of adding them one by one.
Is using wildcard in RegPath scanning still not an option?
There does not seem to be a way to (easily) link to a specific comment in the Lansweeper helpdesk.A brief glance at the HTML shows that anchors exist (and manually appending them to the URL works), but there is no convenient link to easily obtain the...
