We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
Are there no dedicated forum sections like the old forum had? As an example the old forum had the custom actions section which had any verified solution pinned at the top so they were easy to browse through same with the deployments section. The fea...
Hey everyone!I've created a custom report for our cybersecurity folks, but am having trouble with duplicate rows/devices.One of the data points they'd like in the report is the current/last user assigned to the device. We've been using the "Used by" ...
Currently: You cannot chain deployments together. If you have multiple deployments on scan, the second one says it has to wait for the first but that functionality doesn't ever seem to work. Request for future: Something like a last step in deploy...
When using "rescan", the items excluded in "scanned item interval" are not ignored.I set items "CERTIFICATES" and "EVENTLOG" LsAgent Only, all items are still scanned, it takes more than 5 minutes per asset.Lansweeper version is 10.3.1.0
Hello! We want YOU to influence the future of our software! As we build new features, we need your valuable feedback to help keep our products at the high standard that YOU deserve.That is why we've just opened a new section in our community called P...
Just wondering if there was any way to pull in custom fields as tags to be included with helpdesk email messages (via templates).Use case: I have a field called 'Resolution' that is required by the agent to close a ticket. I'd like to add that Reso...
Would like the ability to mark Assets (State) as 'Retired or Disposed Of', removing the asset license from it and removing it from any and all reports except one that lists all Retired or Disposed Of assets for auditing, but keeps the data (record) f...