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Share feedback, exchange ideas and find answers to Lansweeper product questions.

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Forum Posts

Change Subject doesn't change E-Mail Subject

Hi,if we change the subject in an Ticket the subject in the mail that is send to the user doesn't change.Also we don’t have the Edit-Button described in https://www.lansweeper.com/Forum/yaf_postst13037_change-subject.aspx#post46595 but the User-right...

DreierAG by Engaged Sweeper
  • 8958 Views
  • 5 replies
  • 0 kudos

Swap asset details between 2 computers?

Is there anyway to select 2 PC's and swap their asset locations quickly? Lets say I have Name: PC 1 Location: Dr officeBuilding: 4I replace it with Name: PC 2Location: (blank)Building: (blank)Is there anyway to swap the location details between those...

WLC 5508 question

Right now Lansweeper pulls in the switchport data, is there any way to get more data? Right now I have to manually assign my AP's to the WLC, is there a way to automate this?Thanks,Ian B

iboyd by Engaged Sweeper III
  • 6842 Views
  • 2 replies
  • 2 kudos

Deploy Once After Scanning

Hello,I would like to be able to deploy a package on an asset/group/report and have it run one time successfully after scanning. My recommendation is to be able to schedule a deployment and have it run after scanning, and stop deploying after success...

Feature request: Add time worked for other agents

As it stands, any Agent can add time on behalf of any other Agent, but only if the agent who worked has added a comment/note to the ticket.This stands in contrast with Spiceworks, which facilitates being able to add time for anyone else at any time.I...

dhoward by Engaged Sweeper III
  • 3315 Views
  • 1 replies
  • 1 kudos

Assigning helpdesk tickets

I have 2 features I would like to be able to use in the helpdesk system.1. When an agent replies to an email for a unassigned ticket, we would like that ticket to be assigned to them.2. When an agent is assigned to a ticket, we would like the team ...

Window Start Menu Items

I'm working with a new network and while the software reports are helpful, it would be nice if i could view what is listed here C:\ProgramData\Microsoft\Windows\Start Menu\Programs.

Integration of hardware performance test results

Dear Lansweeper team,I would very much like to see a cooperation between Passmark Software and you. It would be very nice to have the test results from http://www.cpubenchmark.net/ integrated in Lansweeper.I sometimes look up performance data of lans...

lanwol86 by Engaged Sweeper II
  • 4387 Views
  • 1 replies
  • 2 kudos