Product Discussions

Adding destitution list members to the ticket (CCed Users)

We like to have destitution list members added as CCed user on the ticket to be able to view the ticket. ORability to Create one group contain many users and can add this group to the ticket as CCed user instated of adding them one by one.

Wildcard in RegPath scanning

Is using wildcard in RegPath scanning still not an option?

Link to specific helpdesk comments

There does not seem to be a way to (easily) link to a specific comment in the Lansweeper helpdesk.A brief glance at the HTML shows that anchors exist (and manually appending them to the URL works), but there is no convenient link to easily obtain the...

Document Page for Users

Hello Dev team,it would be great to have a document page for users, like there is one for assets.many thanks

Knowledgebase Editors

First and foremost question, why is creating/editing KB articles limited to Agents Only?I would really like to see you guys create a separate KB permissions in the User Roles section. I would further suggest that you allow any user the ability to Cre...

Server down alerts?

I am looking for a way to get LanSweeper to send an email alert if one of my servers or managed switches goes offline, is this functionality available? I can't seem to find it..Many thanks

Knowledgebase - Subcategories possible?

Hey there!Is there any way or maybe a workaround that lets me add subcategories in the knowledgebase?-----Example:We want 2 main categories - Infrastructure and Application.Both of them should contain some subcategories.InfrastructureNetworkBackupApp...

Scan Eventviewer Application and Services Logs

Hi,It would be great if Lansweeper would be aple to scan a specified Event Applications and Services LogsFor instance Microsoft-Windows-Sysmon/OperationalI fully understand that all would be to much load but a specific one would be great since more a...

Topics in this forum

Adding destitution list members to the ticket (CCed Users)

Wildcard in RegPath scanning

Link to specific helpdesk comments

Document Page for Users

Knowledgebase Editors

Server down alerts?

Knowledgebase - Subcategories possible?

Scan Eventviewer Application and Services Logs

Manage user roles with AD groups

The scan queue is not decreasing

Lansweeper Full cloud

Drive Space History

Wrong ticket time after database migration

Lansweeper Cloud version

Lansweeper onPrem Product Roadmap

Asset Type are a mess...

Ability to disable asset scanning for a custom "St...

Its possible to install or uninstall programs with...