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LanSweeper Scan service

Hello all, as i cannot create a case for support i am putting it here.currently we are using Lansweeper on-prem and cloud. We use it for tickets but also for target scanning, but we have issue's with the exclussions  somehow it keeps scanning the dev...

BISFrank by • Engaged Sweeper
  • 55 Views
  • 0 replies
  • 0 kudos

Make CC Users selection required

Hello,Is there a way to make a CC Users selection required by the User on a specific ticket type?Our Facilities department is an Agent Team and they would like the User to be required to make a CC Users selection on their Facilities ticket type. They...

Microsoft Teams and Lansweeper Helpdesk API integration

So we know that Lansweeper has API functionality with it's helpdesk module. My org is running MS teams, and I'd like to be able to somehow integrate the both systems together - Either agents or users can query their tickets - Or we make a chat bot t...

TurboGFF by • Engaged Sweeper III
  • 14020 Views
  • 6 replies
  • 12 kudos

Helpdesk reporting with description

While Lansweeper has made great progress in the Helpdesk reporting, I believe a report showing the raw notes entered into a ticket would be the last feature to make the Helpdesk reporting to be able to stand alongside it's competitors. For example, t...

Null by • Engaged Sweeper II
  • 3648 Views
  • 1 replies
  • 0 kudos

Windows Store Applications

It'd be helpful if we could track Applications that user's install from the Windows Store. Is this something that can be tracked and added?

mhaymore by • Engaged Sweeper II
  • 17649 Views
  • 10 replies
  • 10 kudos

Mobile App for IOS/Android

I know this idea has been touched on before and I apologize if you think I'm beating a dead horse. However, I wanted to touch on the possibility of making a Mobile App (Android & IOS) still.I'm not talking for simple viewing/editing. No, I am suggest...

jfelland by • Engaged Sweeper
  • 9270 Views
  • 1 replies
  • 15 kudos

Mapping with SNMP status

I have 100 or more pack stations I am in charge of.I would like a overlay on a map of the warehouse that looks at the PC, Laser Printer, and Label printer of each pack station with a Green for good, yellow for not-good functional, red-down.This will ...

CGIMana79 by • Engaged Sweeper
  • 3657 Views
  • 2 replies
  • 0 kudos

Network connections Overview Map

247/5000We would like to have a network overview map. The data of the switch ports are already recorded. If Lansweeper could now create a graphic map of it, in which i can see all the connections (like Dokusnap, nmap or zenmap) . That would be great...

IT-riha by • Engaged Sweeper III
  • 8519 Views
  • 2 replies
  • 14 kudos