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Default ticket configuration

It's been years since my original setup, but I remember having this same problem during the original configuration, namely: How do I configure the default ticket layout? I haven't been able to find the online documentation that I used previously.Th...

Deployment package to start other packages

Let's say I have Flash, Reader, and Shockwave with each it's own package. Let's say I want to make an Adobe package that installs all three. Right now I have to reproduce what I am doing with the three individual packages in one package. Now let's...

sullivane by • Champion Sweeper III
  • 28184 Views
  • 14 replies
  • 11 kudos

Quick copy a asset to new

When you need to add 1 to 5 asset, it takes some time create the sheet to do the import of asset. An example is when we do an inventory and find an asset missing in Lansweeper. Then I should be nice just to open an already existing asset and with a k...

beandre by • Engaged Sweeper
  • 7364 Views
  • 1 replies
  • 5 kudos

view document in the license

Hello,i attach a document in one of my software license and i wanted it to be available to view by all users.i dont want to provide permission for users to enter the edit menu. is there any option to preview the document?

only scan printer

hello is it possible to configure lansweeper to scan only printer when i start a network asset discovery?regards

broussou by • Engaged Sweeper
  • 3799 Views
  • 1 replies
  • 0 kudos

Querying a proprietary web server or web service?

We are running a couple of non-standard web servers which expose a couple of web services. These are obviously not detected nor checked via LANSweeper's standard scanners. But to be useful to us, we would need to enable LANSweeper to check whether th...

mmoser by • Engaged Sweeper II
  • 3506 Views
  • 1 replies
  • 0 kudos

Not use MS SQL

Given the price tag associated with running MS SQL in a large VM environment, it would be stellar if MariaSQL or PostreSQL were available options. We're currently under pressure to drop Lansweeper due to the MS SQL expenses. Our environment is t...

Edit Work Time Enhancements

We need to be able to have the ability to edit the date of a time entry on a ticket. Ideally, it would be limited to certain roles (i.e. a supervisor can edit their own time plus help desk personnel time, but help desk personnel cannot modify the dat...

sbAYVdQu by • Engaged Sweeper III
  • 4058 Views
  • 1 replies
  • 1 kudos
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