Product Discussions

Adding destitution list members to the ticket (CCed Users)

We like to have destitution list members added as CCed user on the ticket to be able to view the ticket. ORability to Create one group contain many users and can add this group to the ticket as CCed user instated of adding them one by one.

Wildcard in RegPath scanning

Is using wildcard in RegPath scanning still not an option?

Link to specific helpdesk comments

There does not seem to be a way to (easily) link to a specific comment in the Lansweeper helpdesk.A brief glance at the HTML shows that anchors exist (and manually appending them to the URL works), but there is no convenient link to easily obtain the...

Document Page for Users

Hello Dev team,it would be great to have a document page for users, like there is one for assets.many thanks

Knowledgebase Editors

First and foremost question, why is creating/editing KB articles limited to Agents Only?I would really like to see you guys create a separate KB permissions in the User Roles section. I would further suggest that you allow any user the ability to Cre...

Server down alerts?

I am looking for a way to get LanSweeper to send an email alert if one of my servers or managed switches goes offline, is this functionality available? I can't seem to find it..Many thanks

Knowledgebase - Subcategories possible?

Hey there!Is there any way or maybe a workaround that lets me add subcategories in the knowledgebase?-----Example:We want 2 main categories - Infrastructure and Application.Both of them should contain some subcategories.InfrastructureNetworkBackupApp...

Automatic Linking of Assets

We are starting to inventory iPhones that are being imported from Intune. Each phone shows a valid AD user but when you click the link for the user, the device is not listed on the user page. Is there a way to create that asset relation automatical...

Topics in this forum

Adding destitution list members to the ticket (CCed Users)

Wildcard in RegPath scanning

Link to specific helpdesk comments

Document Page for Users

Knowledgebase Editors

Server down alerts?

Knowledgebase - Subcategories possible?

Automatic Linking of Assets

The scan queue is not decreasing

Lansweeper Full cloud

meaning of diffrent valus for tblComputersystem.Po...

Drive Space History

Wrong ticket time after database migration

Find the vulnerability report

Lansweeper Cloud version

Lansweeper onPrem Product Roadmap

Ability to disable asset scanning for a custom "St...

Frozen LS - SQL server is fine... Anyone else have...