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Forum Posts

SATA MODE REPORT

Dear Supporti searched but i had no luck.I need a report of the SATA mode in bios settings (AHCI, RAID) from the network computersis this possible ?thank you

yiannis by Engaged Sweeper
  • 3273 Views
  • 1 replies
  • 0 kudos

Network and shared printers

Hi, I would like to add Network and shared printers to the configuration/devices/printer tab. It only shows local and virtual printers as Adobe PDF, Send To OneNote.Is this possible? I do not want to create a new report, just see them under printer t...

Change Subject doesn't change E-Mail Subject

Hi,if we change the subject in an Ticket the subject in the mail that is send to the user doesn't change.Also we don’t have the Edit-Button described in https://www.lansweeper.com/Forum/yaf_postst13037_change-subject.aspx#post46595 but the User-right...

DreierAG by Engaged Sweeper
  • 9127 Views
  • 5 replies
  • 0 kudos

Swap asset details between 2 computers?

Is there anyway to select 2 PC's and swap their asset locations quickly? Lets say I have Name: PC 1 Location: Dr officeBuilding: 4I replace it with Name: PC 2Location: (blank)Building: (blank)Is there anyway to swap the location details between those...

WLC 5508 question

Right now Lansweeper pulls in the switchport data, is there any way to get more data? Right now I have to manually assign my AP's to the WLC, is there a way to automate this?Thanks,Ian B

iboyd by Engaged Sweeper III
  • 6949 Views
  • 2 replies
  • 2 kudos

Deploy Once After Scanning

Hello,I would like to be able to deploy a package on an asset/group/report and have it run one time successfully after scanning. My recommendation is to be able to schedule a deployment and have it run after scanning, and stop deploying after success...

Feature request: Add time worked for other agents

As it stands, any Agent can add time on behalf of any other Agent, but only if the agent who worked has added a comment/note to the ticket.This stands in contrast with Spiceworks, which facilitates being able to add time for anyone else at any time.I...

dhoward by Engaged Sweeper III
  • 3384 Views
  • 1 replies
  • 1 kudos

Assigning helpdesk tickets

I have 2 features I would like to be able to use in the helpdesk system.1. When an agent replies to an email for a unassigned ticket, we would like that ticket to be assigned to them.2. When an agent is assigned to a ticket, we would like the team ...