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LanSweeper Scan service

Hello all, as i cannot create a case for support i am putting it here.currently we are using Lansweeper on-prem and cloud. We use it for tickets but also for target scanning, but we have issue's with the exclussions  somehow it keeps scanning the dev...

BISFrank by • Engaged Sweeper
  • 64 Views
  • 0 replies
  • 0 kudos

Resolved! Projector SNMP info

This request was also found in the Old Lansweeper Questions section. But i would like to see this revived if possible. Being able to at least pull Epson info in will help prevent wasting time tracking down one-off projectors. I do understand that if...

iboyd by • Engaged Sweeper III
  • 11724 Views
  • 5 replies
  • 1 kudos

Resolved! Add something to what's scanned

I know I can add various things to be scanned for manual reports, but I don't see SNMP OIDs there. In addition, I think this would be convenient for everyone, not just me.1.3.6.1.4.1.11.2.3.9.4.2.1.1.3.5That's the OID for "fw-rom-datecode" so now I h...

Resolved! Add MIB for snmp devices

Is there anyway to import MIB for snap devices? I have some MIB files for an Sinology NAS that I would like to add to my lansweeper install. Anyway to do that?

dbasinge by • Engaged Sweeper II
  • 44385 Views
  • 14 replies
  • 5 kudos

Resolved! UPS info support for older APC UPSs

I have several older APC UPSs with snmp capable network cards. Smart-UPS 750Smart-UPS 1000Smart-UPS 1500Smart-UPS 5000XLSmart-UPS 10000XLPlease add to Lansweeper the ability to get battery information from these UPSs. I understand 5.1 can do this f...

hpitman by • Engaged Sweeper III
  • 11846 Views
  • 3 replies
  • 0 kudos

Resolved! Custom SNMP OID's

I've added my switches and other network gear to the SNMP Device list.I'd like to be able to add custom OID's and have LanSweeper go get the data from that OID and display it somehow.For example, I can get the version of the OS on all my switches via...

GDSXIT by • Engaged Sweeper II
  • 27074 Views
  • 12 replies
  • 12 kudos

SLA calculation

Hi,It would be great if we had the option to define how the SLA count is calculating based on a ticket status.For example: A ticket in status 'awaiting response' is not ment to count down the SLA timing as this is an action depending on the user itse...

ptondele by • Engaged Sweeper II
  • 11284 Views
  • 6 replies
  • 3 kudos

HP Thin Client

I am trying to audit the monitors connected to HP Thin Clients, these devices run Linux 4.15.7-hp #10 SMP, by default Lansweeper picks up most of the hardware in the device but not the monitors. If I look at the /var/log/xorg.0.log file I can see the...