Product Discussions

Share feedback, exchange ideas and find answers to Lansweeper product questions.

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Forum Posts

auto create ticket. without cc

When a ticket is auto-created (lifted from a mailbox) the ticket has CC members (if any exists). I would like to auto-create ticktes without the CC users.any way this is possible?

Martijn by Engaged Sweeper
  • 5451 Views
  • 2 replies
  • 0 kudos

Toner Tracking

We have about 80 printers and it would be great to be able to quickly add, remove and report on toner inventory. We take turns doing physical inventory and it's a pain in the neck!Thanks

Updated Helpdesk UI

Just wondering if there is a way to change the color options in the latest version (6.0.150.50)? It is way too white and there is hardly any contrast in the fields, it's going to give me and others massive headaches.

cwest by Engaged Sweeper II
  • 4130 Views
  • 1 replies
  • 1 kudos

License Expiration on Order Level

Hi allIt would be nice to have the license expiration not only on the software itself but also on single orders.We maintain systems for different customers, both are using the same software but Customer A is expiring on date X1 and Customer B is expi...

apmc by Engaged Sweeper
  • 4748 Views
  • 1 replies
  • 4 kudos

Lanseweeper OS Licensing compliance

Hi,We've been using lansweeper for a couple of years now. The addition of the license tracking is great, however we have a few areas where this doesnt really work for us and wondered if anyone had any ideas how to get around it. Windows 2016 is sold ...

MarcA by Engaged Sweeper II
  • 10432 Views
  • 4 replies
  • 2 kudos

Last User on Mac/Linux Assets

Hello everyone. I was wondering if the field "Last User" was available for MacOS and Linux (Ubuntu) computers. It work swell for Windows assets but I'm unsure if Lansweeper can bring that info from the other OS.

Skieski by Engaged Sweeper
  • 4628 Views
  • 1 replies
  • 0 kudos

pin locations to (google) map

HiFirst about locations. It works fine. You can do hierarchical locations (building, floors, rooms, rack, whatever). But the top level is missing. Pin location to map. Yes, you do this with a map image, but it's not a good solution. Our service area ...

samikr by Engaged Sweeper
  • 11080 Views
  • 6 replies
  • 4 kudos