Resolved! Automatic Ticket
I have 6 UPS devices that need to be self-tested every 6 months. Is it possible to create a recurring ticket?
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I have 6 UPS devices that need to be self-tested every 6 months. Is it possible to create a recurring ticket?
I noticed a feature request to identify the different builds of Windows 10 and the solution being to look into each asset and find the build number in Config>Windows>OS. I feel that this being a viable 'solution' is partially accurate. The build (or ...
Hi,I want to approve different softwares for different assets groups.I.e. Sql Management Studio is approved for IT Pcs groups but not approved for accounting office PcsIs it possibile?
When a ticket is auto-created (lifted from a mailbox) the ticket has CC members (if any exists). I would like to auto-create ticktes without the CC users.any way this is possible?
We have about 80 printers and it would be great to be able to quickly add, remove and report on toner inventory. We take turns doing physical inventory and it's a pain in the neck!Thanks
Just wondering if there is a way to change the color options in the latest version (6.0.150.50)? It is way too white and there is hardly any contrast in the fields, it's going to give me and others massive headaches.
Hi,not sure if this is possible, but here goes.I would like to be able to print or send a document from information taken from a helpdesk ticket.For example, I have created a helpdesk ticket template for hardware purchases, so if someone needs a lapt...
Hi allIt would be nice to have the license expiration not only on the software itself but also on single orders.We maintain systems for different customers, both are using the same software but Customer A is expiring on date X1 and Customer B is expi...