Product Discussions

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Forum Posts

Updated Helpdesk UI

Just wondering if there is a way to change the color options in the latest version (6.0.150.50)? It is way too white and there is hardly any contrast in the fields, it's going to give me and others massive headaches.

cwest by Engaged Sweeper II
  • 4428 Views
  • 1 replies
  • 1 kudos

License Expiration on Order Level

Hi allIt would be nice to have the license expiration not only on the software itself but also on single orders.We maintain systems for different customers, both are using the same software but Customer A is expiring on date X1 and Customer B is expi...

apmc by Engaged Sweeper
  • 5261 Views
  • 1 replies
  • 4 kudos

Lanseweeper OS Licensing compliance

Hi,We've been using lansweeper for a couple of years now. The addition of the license tracking is great, however we have a few areas where this doesnt really work for us and wondered if anyone had any ideas how to get around it. Windows 2016 is sold ...

MarcA by Engaged Sweeper II
  • 11300 Views
  • 4 replies
  • 2 kudos

Last User on Mac/Linux Assets

Hello everyone. I was wondering if the field "Last User" was available for MacOS and Linux (Ubuntu) computers. It work swell for Windows assets but I'm unsure if Lansweeper can bring that info from the other OS.

Skieski by Engaged Sweeper
  • 4953 Views
  • 1 replies
  • 0 kudos

pin locations to (google) map

HiFirst about locations. It works fine. You can do hierarchical locations (building, floors, rooms, rack, whatever). But the top level is missing. Pin location to map. Yes, you do this with a map image, but it's not a good solution. Our service area ...

samikr by Engaged Sweeper
  • 11998 Views
  • 6 replies
  • 4 kudos

SMART Disk Status Details

Hi-I am curious if Lansweeper keeps track of SMART details such as the Power on Hours of a disk? I see that it can compile a report that shows if the disk is OK but I am not sure how it calculates this metric. It would be extremely helpful in our sit...

sgxit1 by Engaged Sweeper
  • 10102 Views
  • 4 replies
  • 1 kudos

Adding fields to the user page

We'd like to be able to add more AD attributes to the user page. An example is the "Other" telephone number where the users' extension is storedIs there a way to add this and other AD details?Goal is to provide a user page for out helpdesk teaam to a...

mikesecond by Engaged Sweeper II
  • 12027 Views
  • 4 replies
  • 3 kudos