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Copy and paste articles into the knowledgebase

HiWhen I copy and paste my current KB articles from my lotus notes system into Lansweeper, I lose all of the images? If I copy into Word then into Lansweeper I get the image place holders, ditto via Adobe?Is there any trick I'm missing of getting do...

Resolved! Monitoring & Alerts

I've seen there is some support for automating reports and event logs, but there is there any sort of support for automating and alerting/ticketing based on events? For example, the unauthorized software reports is useful...but just a deluge of data...

maph by • Engaged Sweeper III
  • 10742 Views
  • 4 replies
  • 1 kudos

Resolved! SNMP Cisco Port Security

Is there any way to incorporate the port security settings for CISCO switches. The list or count of static MACs, stickyMAC status or if the port shutdown on unknown device flags are set? Cisco has a MIB for it. Can Lansweeper deal with it? OR, is...

DaveinJP by • Engaged Sweeper III
  • 4580 Views
  • 1 replies
  • 0 kudos

Resolved! Automatic Ticket

I have 6 UPS devices that need to be self-tested every 6 months. Is it possible to create a recurring ticket?

Lgarcia by • Engaged Sweeper
  • 8103 Views
  • 2 replies
  • 0 kudos

OS Build Version(s) Expanded

I noticed a feature request to identify the different builds of Windows 10 and the solution being to look into each asset and find the build number in Config>Windows>OS. I feel that this being a viable 'solution' is partially accurate. The build (or ...

mikeNDF by • Engaged Sweeper II
  • 4883 Views
  • 1 replies
  • 1 kudos

Approve software for assets groups

Hi,I want to approve different softwares for different assets groups.I.e. Sql Management Studio is approved for IT Pcs groups but not approved for accounting office PcsIs it possibile?

MrEko by • Engaged Sweeper
  • 3895 Views
  • 1 replies
  • 0 kudos

auto create ticket. without cc

When a ticket is auto-created (lifted from a mailbox) the ticket has CC members (if any exists). I would like to auto-create ticktes without the CC users.any way this is possible?

Martijn by • Engaged Sweeper
  • 6077 Views
  • 2 replies
  • 0 kudos
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