This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

Product Discussions

Share feedback, exchange ideas and find answers to Lansweeper product questions.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign in/Join

Exclude User OUs from scanning

We have a lot of User OUs that need to be scanned, and one OU that we use for service accounts that don't need to be.Rather than having to manually add all the OUs that we need to scan and leave out the others, it would be nice if we could exclude a ...

mgiljum by • Engaged Sweeper III
  • 7646 Views
  • 2 replies
  • 1 kudos

Anti-virus detection

We are now using Carbon Black Defense for Anti-virus. Lansweeper shows: Antivirus: No antivirus installed.Lansweeper needs to detect newer security software like Traps, Cylance, and Carbon Black. And there is no need to see if it is up to date, as...

TimF by • Engaged Sweeper
  • 10035 Views
  • 4 replies
  • 4 kudos

quick relation management

In asset summary it would be nice to have a button to add/change relation of an asset to the last user instead of having to go through the edit asset.

kbek by • Engaged Sweeper II
  • 8295 Views
  • 4 replies
  • 1 kudos

Knowledgebase customization

I would like to see full access to customization of the KBs I create - HTML5, CSS3 and JS. I really want to create slideshows for training and DIY troubleshooting as well as other things.

jkrelic by • Champion Sweeper
  • 4473 Views
  • 1 replies
  • 1 kudos

Availability information of agents in helpdesk

It would be nice when users in helpdesk could see if an agent is available at the moment.Agents might change their state (available, not available with ending time), which is shown on the entry screen of helpdesk.

lurchi by • Engaged Sweeper
  • 4260 Views
  • 1 replies
  • 0 kudos

Optional Report Description

When working with many Complex Reports, it is sometimes hard for other users to understand what content the report is really showing. The name of the report is too short for this.Adding an optional field "Description" to the Report where a more detai...

peewee by • Engaged Sweeper II
  • 5033 Views
  • 1 replies
  • 1 kudos

AD tags

I would like to have all Active Directory tags, [description] [department] [office] [company] etc to be included in help tickets. If the Helpdesk in Lansweeper can see it, what is stopping the email templates from using it?

jkrelic by • Champion Sweeper
  • 4411 Views
  • 1 replies
  • 0 kudos

New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now