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New Ticket Default

On the new ticket screen webpage the default ticket type is set to a specific ticket type. Users forget to change this and the option to set this field as nothing and make it required would be better.

deziner22 by • Engaged Sweeper II
  • 5678 Views
  • 2 replies
  • 2 kudos

Software Authorization Changes

We make use of the software authorization features LS has and I assume others do to since it has stuck around with each upgrade. I'd love to see at least one of two changes there;A) A way to say automatically approve results by publisher. Microsoft...

RTI_IT by • Champion Sweeper
  • 14786 Views
  • 6 replies
  • 2 kudos

Helpdesk News - Rotating messages

It would be great if rather than displaying all the news messages vertically together, they could be on a timed rotation with link markers or navigation arrows so that users could click through them manually if they choose.

Chadh by • Engaged Sweeper II
  • 8829 Views
  • 3 replies
  • 3 kudos

Password Management

Lansweeper already requires password information to collect information about assets. I would like a password management module that can:Password for any type of assetGranular Permission Control: Be able to controls who can view and change passwords...

Okan by • Engaged Sweeper III
  • 7357 Views
  • 1 replies
  • 7 kudos
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