Email To Close Tickets
Is there a way to reply to an email and close the ticket? With spiceworks we replied with #close and it closed it.
Share feedback, exchange ideas and find answers to Lansweeper product questions.
Is there a way to reply to an email and close the ticket? With spiceworks we replied with #close and it closed it.
Lansweeper already requires password information to collect information about assets. I would like a password management module that can:Password for any type of assetGranular Permission Control: Be able to controls who can view and change passwords...
Hi,It would be useful to be able to assign rights to change asset information, add documents and add comments, specifying only a subset of assets.Specifically it would be useful to determine the assets managed by a specific user via one or more dynam...
Hello - 1. I would like to be able to prevent an agent from receiving an email when he/she closes their own ticket and if an agent assigns themselves to a ticket. Seems redundant. Adding some more Auto-reply options would to configure this would be g...
If you have a licensed lanSweeper server running, the ability to generate your own educational sub license.Something along the lines of:1x database2x scan servers25x assets maxSo that you can setup a class and the participants can install / configure...
Hi, I would like to see more action parameters available in deployments. For example {userdomain} and {username}. I think only {packageshare} can be used currently?Like this post if you agree.
We have mixed enviroment with 32-bit and 64-bit operating systems. It would be nice to have such information on the summary screen.
Was just looking at the Uptime Calendar menu and thought, it would be really convinient to see the recently logged on users list in a similar manor. Ie the same type of list but with indications of each username and when the started (logged on window...