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Forum Posts

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Please unclutter the Software listings

I've asked for this a long time ago and I'm asking it again. Help reduce the display of useless software. At our company, we are 100 employees and have 150 servers. According to Lansweeper, we have over 2000 software/versions installed and over 700...

PierreM by • Engaged Sweeper III
  • 4049 Views
  • 1 replies
  • 5 kudos

Ignore Auto Reply for emailed Tickets

We would like the lansweeper helpdesk to ignore automatic auto replies from users email when tickets have been closed. When these emails are sent back to lansweeper they open the tickets back up.

deziner22 by • Engaged Sweeper II
  • 9947 Views
  • 4 replies
  • 5 kudos

Credential groups

Currently, if I want to use a list of credentials, maybe "Common SNMP Read Strings" or "Default SNMP Read Strings" I must enter each one of the strings as a credential and then assign each one to an address range for scanning.What would be nice to se...

DaveinJP by • Engaged Sweeper III
  • 7540 Views
  • 4 replies
  • 2 kudos

Customize 'Extra new ticket options'

Is it possible to change what I think are the 'Extra new ticket options'?When creating a new ticket, I would prefer that the 'User concerning' value doesn't default to the name of the agent creating the ticket; rather I would want it to be blank so t...

sandve by • Engaged Sweeper III
  • 5929 Views
  • 2 replies
  • 2 kudos

Request for new tables linked to tblAssetCustom

Create the new tables so entries made under custom asset management are consistent. Tables would be constructed in a fashion similar to tblStates and also made editable in a similar fashion. (see Asset Pages >> Asset States) During custom asset ed...

Mac Address

I use a lansweeper to identif machines by mac address. I retrieve the mac address from my cisco switches. (inherited LAN, zero documentation). cisco uses the mac format: xxxx.xxxx.xxxxwould it be possible to have the ability in lansweeper to use t...

Scott_M by • Engaged Sweeper II
  • 6403 Views
  • 2 replies
  • 0 kudos