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jppatterson
Engaged Sweeper

Hello,

I think I have both Lansweeper on a local server and on the cloud.  Our vulnerability reports are on the cloud based Lansweeper and I cannot access them, yet another technician, who has the same access as me, can access these reports when she signs in to the cloud based Lansweeper.

I just need to know how to get to these vulnerability reports since we have 2 different sites and I want to be able to take care of the vulnerabilities at my site.

Can anyone advise?

 

I try to use the same link as my coworker but I get the screenshot attached when I log in with my credentials.

1 ACCEPTED SOLUTION
FrankSc
Lansweeper Tech Support
Lansweeper Tech Support

Dear, 
Are you already a member of the same site? We noticed that your account has been created, but you are not a member yet of any site. Can you ask your coworker to add you and send you an invitation? Once you accept the invitation, you should be able to access it. 
Invitations can be sent from Configuration\All Accounts, and then click on "Invite new accounts"

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1 REPLY 1
FrankSc
Lansweeper Tech Support
Lansweeper Tech Support

Dear, 
Are you already a member of the same site? We noticed that your account has been created, but you are not a member yet of any site. Can you ask your coworker to add you and send you an invitation? Once you accept the invitation, you should be able to access it. 
Invitations can be sent from Configuration\All Accounts, and then click on "Invite new accounts"