We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
Would really like some sort of functionality to delete notes. It would be fine if this required higher levels of access. Would also be fine to do a soft-delete of sorts, which a note is essentially hidden, but can be reviewed if needed.
We've added this feature to our customer wish list, but do not currently have a release date for it unfortunately. You can delete entire tickets, but not individual notes.
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