New Preview Capability – Lifecycle Data

[IainCaldwell]

We recognize that lifecycle information is a key value driver for clients to enable planning of software licensing negotiations, rationalisation and refreshes but also to ensure the assets are up to date to minimise security risk.  As such it is with pleasure we highlight Lansweeper’s recent new capabilities for Hardware and OS lifecycle, with software in progress.  

This is a preview feature and will be iterated frequently over the next few months before official release.  Please use this space to give suggestions +ve or -ve to help us improve the product.

[DonMario73]

Hi Iain,  can you let us know when the software life cycle will be available for Windows and Linux platforms?

Thks!

[MariaOrellana]

Hi @DonMario73,

Thank you for contacting us. We are still working to have the software lifecycle information available by the end of the year. Do you have a specific list of software you would like information on?

FYI, OS lifecycle information for Windows and Linux is already available in the product.

Best regards, 

[DonMario73]

Hi María, we have two customer in the finance industry that are requesting this feature for the following software:

• Development
• Databases
• Middlware

Gracias!

[MariaOrellana]

Great, thanks for that. I'll keep you posted.

[DonMario73]

Hi María, can you confirm when this feature will be available?. 

Thks!

[MariaOrellana]

Hi @DonMario73,

Thanks for reaching out. After a recent reassessment of our roadmap, the Software Lifecycle feature has been deprioritized for now, so I’m unable to confirm a timeline for its availability.

I understand this might not be the answer you were hoping for, but please know that the list of categories you shared earlier will be valuable input when we revisit this feature.

Thank you for your understanding, and feel free to let me know if there’s anything else I can assist you with.

Best regards,

[USBIT]

Lifecycle management is a very much needed feature.  Thank you for including it in Lansweeper!  

Some thoughts:

1. Lifecycle management should allow me to set an expected lifecycle time.  For example, we replace computers every 4 years.  So I should be able to put that date on the asset and then a lifecycle report should be able to show me the current replacements needed and future replacements coming up in the next 12 months.

2. I should be able to make exceptions for EOL/EOS items.  For example, I may have a support contract that extends support for some piece of software.  I should also be able to mark something that is EOL as "accepted risk", make a note to explain, and then for a lifecycle report to show these exceptions with the notes.

3. I'm not finding a lot of software lifecycle data.  This would be very useful to enhance the software inventory.

4. Lots and lots of reports about lifecycle are needed.  I am finding some reports, but they are scattered.  A lifecycle group would be helpful.

[AlanS]

I see numerous incorrect end of support flagged models in our system.  How should these be reported?

[edu_ayus]

Hi @AlanS,

It is on our roadmap to add an in-app feedback capability that will enable you to report those dates you think are incorrect in the same place you are reading the lifecycle data. We do not have an expected date to include this functionality, we properly announce it.

In the meantime, I will send you a private message to inform you how to report the detected incorrect ones.