06-26-2023
01:40 PM
- last edited
Thursday
by
Mercedes_O
Hi everyone!
Lansweeper is delighted to announce the availability of its new IT Agent in your Lansweeper Site, now in Preview. Track your hard-to-reach assets using the IT Agent which tracks the details of a single computer running Windows, Linux, or Apple MacOS and sends these directly to your Lansweeper Site.
After a successful installation, the IT Agent(s) will be shown in your Lansweeper Site in Scanning > Discovery systems.
To see the asset data, you can open Inventory > All assets (and you can use the search/advanced filter on the top right to filter on the specific assets/installation where IT Agent is running)
Topic |
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---|---|---|---|
Summary |
Discover all IT (and later OT) assets in your network |
Get all details of the computers you know that have IT Agent Discovery installed and running as a background service or daemon. |
Planned, not available yet. Get all details of the computers on which you run IT Agent as a foreground application. Ideal to be included in a logon script |
Asset reach |
Tracks both the machine running Network Discovery and discovers IT (and later OT) assets remotely |
Local computer tracking where the IT Agent Discovery is running |
Local computer tracking where the IT Agent Discovery is running |
Credentials |
Requires credentials to get all asset details remotely |
Does not require credentials |
Does not require credentials |
Network access |
Requires specific ports to be open on the assets to discover. See Ports scanned or used by Lansweeper |
Few connectivity requirements. See Install IT Agent |
An encryption key from a Lansweeper Network Discovery - Hub component. Either direct access to the hub or a location to store the discovery result file in, for later import. |
It's time for us to let you try and test this new feature. We hope this first version will give you an easy-to-deploy agent-based discovery.
Finally, we're all ears! Your feedback is valuable, and we'd love to hear it.
Feel free to share in the comments or share your logs and screenshots privately to preview@lansweeper.com
Kind regards,
Gilian De Raes
Product Manager | Lansweeper
04-04-2024 03:15 PM
Hi @Gilian ,
unfortunately even the 0.15.8 (which I believe is the current latest version) has the same rescan issue... Let me know if you have an ETA for a solution.
Thanks!
03-19-2024 10:56 AM
@Gilian My Windows computer downloaded the 0.15.7 version yesterday lunchtime but following restarts appears to have not updated the running version which is still 0.15.2 - should it have auto-updated in light of the download?
03-21-2024 09:26 AM
@Gilian - following up on Tuesday we can report that we're now seeing ITAgents auto-update to 0.15.7 and now hoping that scan dates and scan information will start updating in our cloud site soon.
03-21-2024 09:37 AM
@eputz thanks for sharing. Meanwhile the team is working on a newer patch version which will contain a fix for the last scenarios where the data isn't being refreshed. Hopefully 0.15.7 does already cover yours and keeps updating the asset data. Otherwise could you let us know and share a log file ("C:\Program Files\Lansweeper IT Agent Discovery\sensor\logs\Lansweeper.IT.Hub.log") of your IT agent to preview@lansweeper.com ?
02-22-2024 03:23 PM
Hello @Gilian,
Is there a way to "relink" a computer that was removed from the scanning targets? or do I need to do a reinstall and remove the asset from the console??
It happens to me that on my test computer I install/uninstall several times the client... but it was added several times on the scanning targets page, so I delete them, but it didn't appear again after a reinstall... Any idea?
02-22-2024 03:44 PM
@avillarreal In Scanning > Discovery sources, you'll see a row for each time you install the client/IT Agent.
If you remove the source, the asset will still remain in your inventory.
During this preview phase, you could remove the asset(s) from your inventory, reinstall the IT Agent client and see a new record in Scanning > Discovery sources and in Inventory > Assets
Once the reconciliation engine is more finalized, these multiple asset records in your inventory will be merged into 1 and you'll see which of the sources brought in the data at what time.
The assets from deleted sources, can be found in your inventory, having the "unlinked" icon in the first columns
02-22-2024 07:35 PM
The weird thing is that it doesn't appear on the scanning targets... But on the computer (even after I manually delete the assets and check that there wasn't on the scanning agents was marked as if there was another installation there:
Let me know if you need any information about it.
02-23-2024 10:01 AM
@avillarreal IT Agents are visible in Scanning > Discovery sources, not in scanning targets. The instruction when the scanning should happen is configured in Scanning > Discovery actions
02-23-2024 02:52 PM
@Gilian Correct, but it's not shown at that part either... It appears on the inventory, but not on the discovery sources... But from yesterday until now is still not shown... The number of current sources wasn't changed from yesterday...
I just try a resync and no luck either 😞
02-23-2024 03:18 PM - edited 02-23-2024 03:18 PM
@avillarreal
As it's from a test machine, could you try:
* Removing all related assets of MXRA-PF3DWCG6
* Removing all discovery sources of MXRA-PF3DWCG6
* Generating a new discovery source linking code (scanning > discovery sources > link discovery source)
* Downloading the IT Agent installer (scanning > discovery sources > download installer)
* Uninstalling IT Agent on MXRA-PF3DWCG6
* Installing IT Agent on MXRA-PF3DWCG6 using the new linking code
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