‎06-26-2023 01:40 PM - last edited on ‎08-29-2024 04:06 PM by Mercedes_O
Hi everyone!
Lansweeper is delighted to announce the availability of its new IT Agent in your Lansweeper Site, now in Preview. Track your hard-to-reach assets using the IT Agent which tracks the details of a single computer running Windows, Linux, or Apple MacOS and sends these directly to your Lansweeper Site.
After a successful installation, the IT Agent(s) will be shown in your Lansweeper Site in Scanning > Discovery systems.
To see the asset data, you can open Inventory > All assets (and you can use the search/advanced filter on the top right to filter on the specific assets/installation where IT Agent is running)
Topic |
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---|---|---|---|
Summary |
Discover all IT (and later OT) assets in your network |
Get all details of the computers you know that have IT Agent Discovery installed and running as a background service or daemon. |
Planned, not available yet. Get all details of the computers on which you run IT Agent as a foreground application. Ideal to be included in a logon script |
Asset reach |
Tracks both the machine running Network Discovery and discovers IT (and later OT) assets remotely |
Local computer tracking where the IT Agent Discovery is running |
Local computer tracking where the IT Agent Discovery is running |
Credentials |
Requires credentials to get all asset details remotely |
Does not require credentials |
Does not require credentials |
Network access |
Requires specific ports to be open on the assets to discover. See Ports scanned or used by Lansweeper |
Few connectivity requirements. See Install IT Agent |
An encryption key from a Lansweeper Network Discovery - Hub component. Either direct access to the hub or a location to store the discovery result file in, for later import. |
It's time for us to let you try and test this new feature. We hope this first version will give you an easy-to-deploy agent-based discovery.
Finally, we're all ears! Your feedback is valuable, and we'd love to hear it.
Feel free to share in the comments or share your logs and screenshots privately to preview@lansweeper.com
Kind regards,
Gilian De Raes
Product Manager | Lansweeper
‎02-22-2024 01:22 PM
Thanks @Gilian - any update on the Asset Type being incorrectly identified as 'Mobile' rather than Windows? e.g. do we need to be using a newer installer package and if so what will happen for existing deployments as the number of devices classified as Mobile is still growing rather than reducing?
‎02-22-2024 02:10 PM - edited ‎02-22-2024 03:09 PM
@eputz Not yet, investigations are ongoing.
edit: meanwhile the asset type of remaining Windows assets (mostly from brand Asus) have also been corrected. Can you do a rescan and see if the type has been corrected? The last scan attempt and last succesful dates should be updated (so we know the new asset type could be applied)
‎02-15-2024 11:21 AM
Hi @avillarreal ,
Can you send screenshots of the asset detail page with the tabs: "software", "antivirus" and the summary page to preview@lansweeper.com? We'd like to know which of these modules is the core one that is enabled? Secure endpoint? If we know this, we know on which core plugin to focus to indicate whether or not the antivirus is enabled.
‎02-13-2024 04:55 PM
Hello @Gilian ,
I'm noticing that every time that my computer reboots the Lansweeper Sensor fails as it doesn't connect with the HUB... The option that I saw is to delay the startup of the Sensor process on the services and that seems to work..
{"Timestamp":"2024-02-13T01:12:18.8670829-06:00","Level":"Error","TraceId":null,"SpanId":null,"MessageTemplate":{"Text":"Failed to make get call to notification api","Tokens":[{}]},"Properties":{"SourceContext":{"ScalarValueObj":{"ScalarValue":"Lansweeper.Discovery.Hub.Application.Notifications.ApiClient.NotificationApiClient","ScalarValueType":"System.String"}},"MachineName":{"ScalarValueObj":{"ScalarValue":"MXRA-PF3DWCG6","ScalarValueType":"System.String"}},"MemoryUsage":{"ScalarValueObj":{"ScalarValue":56642568,"ScalarValueType":"System.Int64"}}},"Exception":{"Type":"HttpRequestException","Message":"No such host is known. (discovery-gateway.lansweeper.com:443)","StackTrace":" at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String , Int32 , HttpRequestMessage , Boolean , CancellationToken )\r\n at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage , Boolean , CancellationToken )\r\n at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage , Boolean , CancellationToken )\r\n at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(HttpRequestMessage )\r\n at System.Threading.Tasks.TaskCompletionSourceWithCancellation\u00601.WaitWithCancellationAsync(CancellationToken )\r\n at System.Net.Http.HttpConnectionPool.GetHttp11ConnectionAsync(HttpRequestMessage , Boolean , CancellationToken )\r\n at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage , Boolean , Boolean , CancellationToken )\r\n at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage , Boolean , CancellationToken )\r\n at Microsoft.Extensions.Http.Logging.LoggingHttpMessageHandler.\u003CSendCoreAsync\u003Eg__Core|5_0(HttpRequestMessage , Boolean , CancellationToken )\r\n at Microsoft.Extensions.Http.Logging.LoggingScopeHttpMessageHandler.\u003CSendCoreAsync\u003Eg__Core|5_0(HttpRequestMessage , Boolean , CancellationToken )\r\n at System.Net.Http.HttpClient.\u003CSendAsync\u003Eg__Core|83_0(HttpRequestMessage , HttpCompletionOption , CancellationTokenSource , Boolean , CancellationTokenSource , CancellationToken )\r\n at Lansweeper.Discovery.Hub.Application.Notifications.ApiClient.NotificationApiClient.\u0005.MoveNext()","InnerException":{"Type":"SocketException","Message":"No such host is known.","StackTrace":" at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 )\r\n at System.Net.Sockets.Socket.\u003CConnectAsync\u003Eg__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs , ValueTask , CancellationToken )\r\n at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String , Int32 , HttpRequestMessage , Boolean , CancellationToken )","InnerException":null,"Data":{},"HResult":-2147467259,"Source":"System.Net.Sockets","HelpLink":null},"Data":{},"HResult":-2147467259,"Source":"System.Net.Http","HelpLink":null}}
The other thing that I'm notice is that the computer even after everything seems okay it still said that is not connected to the lansweeper cloud...
Is there a way to check if the computer is sending the updates? because on the console said that it was received the last config almost a week ago...
Thanks!
‎02-13-2024 02:10 PM
@Gilian Hi Gillian, we've got the IT agent deployed to approx. 2300 windows devices now and what we've noticed is that about 300 of those devices are being incorrectly classified as 'Mobile' device when they're Workstations running Windows 10 Education. How can we get them correctly classified as 'Windows' devices?
‎02-14-2024 03:48 PM
Our development team has corrected the incorrect asset type "mobile" for Windows 10 Education devices. During a next scan, your assets should receive the Windows asset type once again.
‎02-20-2024 03:38 PM
@Gilian - Hi Gilian , we're still seeing Windows Computers being incorrectly classed as mobile devices. Do you need any further information from us to troubleshoot as we have 340+ incorrectly showing as Asset Type - Mobile?
‎02-14-2024 06:13 PM
By the way... In the case of Windows Business it's considering as a Server, not as Workstations:
Thanks!
‎02-15-2024 11:25 AM - edited ‎02-15-2024 03:54 PM
@avillarreal thanks for sharing. I'll report this to our development team to correct the type in case of Windows Business.
Edit: where are you seeing "Server" in your Lansweeper site?
‎02-15-2024 04:03 PM
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