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doone128
Engaged Sweeper III

Hi,

We've updated to v10.3 and now if we open a report (or, for example, Dashboard > with multiple assets in and select 'Ping Assets', only the one at the top of the list returns a result. The rest just go into the spinning scan wheel thing. This was working fine before but seems to be an issue with the latest v10.3 version.

3 ACCEPTED SOLUTIONS
Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

There is a known issue in the current Lansweeper version (10.3.0.0) with pinging assets from a report, and a fix should be included in one of our future releases. We recommend checking our changelog for bug ID: LAN-14459 when a new version is released to ensure that a fix was included. You can enable the update check in the Lansweeper web console under Configuration\Your Lansweeper License to be notified of any new releases.

You can find our changelog here: https://www.lansweeper.com/changelog.aspx

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Fixed in 10.3.2.0. Thanks!

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Dean
Engaged Sweeper

This is fixed in version 11.1.2.1

 

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11 REPLIES 11
ThoKl
Engaged Sweeper II

Can confirm, we have the same issue after updating to 10.3

doone128
Engaged Sweeper III

Thanks for confirming. At least I know it's not just me! Bit of a bummer this as I use this function all the time. Fingers crossed for a quick fix on this one.