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Printing a Ticket Should Include the History Tab

chogan201
Engaged Sweeper III

‎06-18-2020 06:09 PM

When printing a ticket, it should include a section with the contents of the History tab, which includes important details such as timestamps of when it was assigned or reassigned to another agent.
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1 REPLY 1
msudol
Engaged Sweeper

‎03-05-2024 06:56 PM

This was 4 years ago? I too ami looking for this ability, or to atleast configure what can be printed.

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