We try to provide our users with as much information as possible prior to purchasing. Several knowledge base articles (
Windows domain scanning requirements,
Windows workgroup scanning requirements,
Ports used by Lansweeper etc.) explain how Windows computers are queried. We offer fully functional trials as well and are always available to answer questions by phone or at support@lansweeper.com
Free updates are released on a regular basis and we continuously improve our software to suit our customers' needs. All feature requests posted on the forum are reviewed and requests sent in via email are flagged as well, so they can easily be reviewed by development. Unfortunately, our developers' time is limited, so we do have to perform a cost-benefit analysis before we start implementing new features. There's no way around this. If a feature is requested a lot and fairly easy to implement, the chances of it being added are good. If a feature is requested only once or twice, it's less likely to be implemented. I honestly can't recall anyone requesting SNMP scanning of Windows computers before and can't find any references to this on the forum, so that does make it less likely for this feature to be implemented. Customers that can't get their firewalls reconfigured to allow WMI traffic over random ports generally have better options for getting around these issues. They either set up a fixed port or scan locally with our scanning agent.
At this point I can only promise that development will review your request and will monitor any similar requests that may come in.