Antivirus Software

[jan_Olav]

Most of the client workstations in our company are installed with Forticlient for VPN access and Microsoft Defender for Endpoint as antivirus/antimalware solution. All workstations from inventory are listed with forticlient as antivirus software, MDE is not even listed.

How can I get Lansweeper to understand we are using MDE and not Fortinet forticlient as antivirus?

Thanks in advance

[Thibo]

Hi there! 

In general, when Lansweeper scans your assets, the antivirus information can be retrieved in two ways:

• By scanning the WMI class AntiVirusProduct
• By comparing the installed software with the list of known antivirus software, which can be managed in the web console under Software\ Anti-Virus Settings

In your case, it appears that Microsoft Defender for Endpoint is installed as a software package that might not trigger Windows to store antivirus details in the WMI classes. As a result, Lansweeper may not automatically detect it through the WMI method.

However, you can still manually configure Lansweeper to recognize Microsoft Defender for Endpoint as antivirus software. For step-by-step instructions, please refer to the "Antivirus installations" section of the following knowledge base article: https://community.lansweeper.com/t5/managing-software/how-lansweeper-scans-antivirus-information/ta...