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Custom Help Desk report - Tickets closed by Agent

Has anyone created a custom help desk report to capture the number of tickets closed by each help desk agent for the week, even if the agent didn't pick up the ticket? I can add the column "Last Editor" in my closed ticket queue, so I can see who clo...

TLS version report

Hi,As Microsoft requires all resources which interact with Azure services to be using TLS 1.2 or higher as of 31 October 2024 we were looking to create a Lansweeper report which can identify the TLS version used in our network. On our DC's we've alre...

Resolved! Hard drive space and size query

Hopefully some of these questions are useful for the community;I have a new one; can someone help me with a query that specifies Machine nameLast Scanned timeHard drive sizeHard drive space?thanks in advance

Resolved! Highlight missing software on Win, Mac and Linux

I have a report that highlights the app's status on Windows. However, I struggle to expand this report to Mac and Linux.My current Windows report  Select Distinct Top 1000000 tsysAssetTypes.AssetTypeIcon16 As icon, tblAssets.AssetID, tblAssets.As...

lanny by • Engaged Sweeper II
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Resolved! Duplicate registry key report

I've got registry scanning enabled for the SusClientIdHKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\SusClientId I can't figure how to create a report to find duplicate SusClientId values.Cheers

poweld1 by • Champion Sweeper
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Need Duplicates Report Help

I have a report that shows duplicate assets by asset name. I am looking to create a report that shows duplicates by Asset ID. We see duplicates when devices are moved to different locations, etc.I've tried altering this report to show any duplicate I...

PapaTuck by • Engaged Sweeper III
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  • 4 replies
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