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Report with Ticket custom fields

Hello everyone, I am working on a help desk report. I have created a Ticket Custom field under Helpdesk settings - Ticket Content - Ticket Custom fields. The Name (label) is "Confidential", the Type is "Yes/No" box with Used "Yes".I would like for a ...

Null by • Engaged Sweeper II
  • 6777 Views
  • 1 replies
  • 0 kudos

Request assit w/ report

Hello - I am needing some assistance with adding information to a report. Assets: All columns from the Assets menuI need to add the message field and am unable to locate it. Message field ie; Offline of Firewalled, Access Denied and so on..Is t...

Chris1 by • Engaged Sweeper III
  • 4826 Views
  • 1 replies
  • 0 kudos

Windows 10 Version and Build number

Hi,First I don't understand why this is not a default report.But I would like to have a report that shows the Windows 10 Version, Build and UBR number.Just like if you type RUN: winverAll information can be found in:HKEY_LOCAL_MACHINE\SOFTWARE\Micros...

User456 by • Engaged Sweeper II
  • 13617 Views
  • 5 replies
  • 1 kudos

Report from multiple possible Registry Values

I am working on compiling a report listing teamviewer ID's from windows assets. Different versions of teamviewer store the ClientID in different registry keys. I've added all the possible locations to the custom registry scan locations. I've also fou...

Sramm by • Engaged Sweeper II
  • 10787 Views
  • 3 replies
  • 1 kudos

Adding Hard Disk Size in GB

Guys, i don't have experience in Sql and i have a question, i have this report script:Select Top 1000000 tsysOS.Image As icon, tblAssets.AssetID, tblAssets.AssetName, tblAssets.Domain, tblAssets.Username, tblAssetCustom.Manufacturer, tblAssetCu...

Resolved! Java version reporting

Hi All,Please forgive the newbie question... I just got Lansweeper installed recently, and am looking for a way to pull a list of all Java versions installed on servers only. Some of our servers have multiple versions of Java.When I enter "Java" in...

RJFIS by • Engaged Sweeper
  • 8058 Views
  • 1 replies
  • 0 kudos